Field Contact Officer

1 day ago

Geelong, Victoria, Australia Sarina Russo Full time

Sarina Russo Apprenticeships is currently seeking a customer focused person to service our clients in Geelong and Western district as a Field Contact Officer.

In this role, you will liaise with Employers and Apprentices, you will help to field any questions and ensure relationships are maintained throughout the Apprenticeship.

**Your responsibilities will include**:

- Be the central point of contact for all stakeholders in the Apprenticeship Relationship
- Ensure accurate and correct information sharing
- Provide accurate record management
- Engage and support employers and Apprentices

**In order to be successful in the role you will need to have the following skills and abilities**:

- Highly developed interpersonal and communication skills including time management and prioritising ability
- A strong customer service focus
- Ability to handle change in a fast paced environment and quickly adapt to industry needs
- A good understanding and knowledge of Australian Apprenticeships and Traineeship support Network program
- High attention to detail, accuracy and proficiency in Microsoft Suite packages

In return you will be rewarded with a highly competitive employment package:

- Access to ongoing Learning and Professional Development Training
- Competitive Salary Package
- Company car + mobile

If you enjoy working in a dynamic, innovative and fast paced environment where your efforts are matched with reward, we want to hear from you
You will be required to complete a Police Check and Working with Children Check should you be successful in being appointed to a role.

Only shortlisted applicants will be contacted. Aboriginal and Torres Strait Islander people encouraged to apply.

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