Admin Clerk

7 days ago

Melbourne, Victoria, Australia Victorian Government Full time

**Overview**:
**Work Type**:Ongoing - Full-time

**Salary**: Salary not specified

**Grade**:Grade not specified

**Occupation**:Administration

**Location**:Melbourne - CBD and Inner Metro suburbs

**Reference**:3428

**Are you a current Austin Health employee?**

- Permanent, ongoing position
- Full time
- 40 hours per week with ADOs
- Heidelberg location, with multiple public transport options

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About the Department**
- The Medical and Cancer Services Division is one of six divisions within the Chief Operations Officer Directorate of Austin Health. The Division's clinical services operate across all three Austin Health campuses and Ballarat Health Services (BHS) within the Ballarat Regional Integrated Cancer Centre (BRICC) and comprise a complex range of national, state-wide organizational wide and specialty clinical services.

**About the role**
- You will work as an effective member of the administrative team to provide professional, efficient, patient focused administrative support between Radiation Oncology Bookings and Reception.
- A regular day will see you:

- Register patients on arrival into Mosaiq and Q Manager
- Make patient appointments in Mosaiq for both new and existing patients
- Notify patients of cancelled or deferred appointments

**About you**

As the Administrative Clerk, you will have excellent communication skills, with a strong commitment to excellence in patient care. You'll bring energy and drive to your work and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

- Demonstrated excellence in customer service.
- Ability to work collaboratively as a supportive member in a large and diverse team.
- Well-developed communication skills including professional telephone technique.

**Our benefits**
- Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.

**Work with us**

**Interested in finding out more about this opportunity? Read the**position description** for further details.**

**Application closing date: Tuesday 9 September 2025**

- Applications close Tuesday 9 September 2025 at 11.59pm

Posted
- 2 September 2025

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