Business Office Clerk

6 days ago

Melbourne, Victoria, Australia Ramsay Health Care Full time

**Day Rehab & Business Office Admin Clerk**
- **Multiple Casual opportunities**:

- **Great location **Melbourne's southeastern suburb of East St Kilda only 5km from the CBD**:

- **We offer flexible career pathways and a genuine commitment to work-life balance, learning and development**

**About the Role**

As a Day Rehab & Business Office Admin Clerk, you are responsible for providing administrative support, managing day rehab and driving referrals and efficient processes.

Key responsibilities of this job include:

- Effective and efficient management of Day Rehab referrals
- Managing incoming and outgoing calls
- Provide timely and accurate information to queries by patients, visitors and other staff and departments.
- Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
- Compilation and management of patient admission papers and clinical notes.

**About You**

To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy environment. The ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role. You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators and non-clinical staff.

We are looking for:

- A motivated, organised and efficient person
- Ability to work well in teams
- Excellent communication skills
- Computer skills - ideally experience with patient management systems/eftpos billing/experience with billing health funds

**About the Organisation**

The hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of _'People Caring for People'_ since 1972.

Benefits of working with us include;
- Flexible work practices to best match your work/life balance
- Professional Development - Grow your career across our national network
- Extensive employee assistance program
- Industry discounts across private health insurance, retail services, financial services and more

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19** a vaccine approved by the Australian Technical Advisory Group on Immunisation
- Must provide a **National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children **check and **proof of immunisation** against infectious diseases.

**For enquiries, please contact**:
Toula Lionakis, Front Office Manager

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