Client Support Officer

1 week ago

Australia University Of Newcastle Full time

**About us**:
Across our campuses in Newcastle, the Central Coast, Sydney, and Singapore, the University of Newcastle supports over 37,000 students and employs more than 2,500 staff.

Our Digital Technology Services team offers a collaborative and supportive environment, where we are committed to customer service and continuous improvement. If you thrive on challenges, value diverse perspectives, and have a growth mindset, you'll be a great fit with us.

**The role**:
As a Client Support Officer, you will have the opportunity to work across multiple support zones and engage with staff and students across the University.

Some of your key responsibilities include:

- Setting up, supporting, and maintaining laptops, printers, and other IT equipment.
- Maintaining/updating knowledge base articles

A more comprehensive list of responsibilities can be viewed in the position description.

This is a permanent, full-time role, working a rotating roster between 8 am - 6 pm, Monday to Friday. You will be based at our Callaghan Campus, located on Awabakal and Worimi land.

Please note that walking some distances on campus and lifting equipment is an inherent part of this role.

**About you**:

- Relevant qualifications and experience in IT Support Services.
- Exceptional communication and interpersonal skills, with the ability to translate technical information to non-technical audiences.
- Proficiency in diagnosing and resolving issues with end-user technologies, including PC and Mac systems, Microsoft Office suite, and mobile devices.
- Strong customer service and IT service management skills.

**Additional requirements**
- Availability to work on a rotating roster (8 am - 6 pm, Monday to Friday):

- Week 1: 8 am - 4 pm
- Week 2: 9 am - 5 pm
- Week 3: 10 am - 6 pm
- Current work rights in Australia. Visa sponsorship is not available for this position.

**Remuneration and benefits**:
The salary for this position will range from $ 77,858 to $ 90,316 + 17% superannuation, commensurate with skills and experience.

We also offer additional perks such as extra leave, flexible working options, and staff discounts. For more details, explore our Benefits at a Glance page.

**How to apply**:
Please include the following:

- Your resume.
- A cover letter (no more than 2 pages) outlining your interest in the role and how your skills and experience align with the position's requirements.

**Applications close**: 13th October, 11:59 PM (AEDT).

**Contact Us**:
LI-JN1

  • Client Support Officer

    1 week ago

    Australia St Vincent De Paul Society Full time

    **Client Support Officer**:- Date: 30 Sep 2024- Location: Redfern, NSW, AU, 2016- Requisition ID: 1169**About Us**:The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.- We believe our employees are key to our success and offer Learning and Development programs...

  • Client Support Officer

    1 week ago

    Australia Life Care Full time

    **Client Support Officer**This is an opportunity to be part of a team that truly care for its customers. If you are a customer centric individual and are inspired by playing an active role in delivering premier home care services to customers and revel in multi-faceted work, then join Life Care and work with the AT HOME team.**"Our purpose is to partner with...

  • Client Support Officer-Orange Door

    1 week ago

    Australia Department Of Families, Fairness And Housing Full time

    **THE ROLE**The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door. Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and timely advice and...

  • Client Service Officer

    1 week ago

    Australia Right At Home Full time

    **Description**:Are you passionate about making a real difference in people's lives? At **Right at Home**, we are committed to providing exceptional in-home care and support services to seniors and adults with disabilities. We are currently looking for a **Client Service Officer** to join our dedicated and growing team.As a **Client Service Officer**, you...

  • Client Service Officer

    4 days ago

    Australia Calvary Full time

    CLIENT SERVICES OFFICERCalvary Home Carebased in our Warabrook OfficeFull time - 12 month fixed term positionProgress with purpose at one of Australia's largest health care providersGet ahead with salary packaging, benefits and professional development in a supportive team environmentAbout the roleThe purpose of the Client Services Officer is to co-ordinate...

  • Client Services Officer

    2 weeks ago

    Australia FINDEX Full time $60,000 - $80,000 per year

    Help us deliver excellence, one client at a time - Join Findex as a Client Services Officer This role is responsible for supporting and completing administrative tasks with our Client Services Team in Melbourne. You will be responsible for ensuring tasks are completed effectively with a high level of customer service. This is a full-time, hybrid (3 days in...

  • Client Support Specialist

    6 days ago

    Australia beBeeClientSupport Full time $44,800 - $52,000

    Job OverviewThe role of Client Support Specialist is a key position within our organization, responsible for providing administrative support to our team. This includes rostering and managing daily variations.To excel in this role, you will need effective communication skills, enabling you to interact with office staff, participants, and after-hours...

  • Client Services Officer

    2 weeks ago

    Australia POLICE BANK Full time $60,000 - $80,000 per year

    About usChelsea Wealth Management (CWM) is a professional financial advice practice licensed by Matrix Planning Solutions (an Australian Financial Services Licensee) CWM has branches in Penrith, Newcastle and Gosford. CWM is a subsidiary of Police Bank Limited, a member owned bank. Our mission is to help our clients maximise the chances of achieving their...

  • Client Scheduling Officer

    1 week ago

    Australia Churches Of Christ Full time

    **Churches of Christ, Home Care, Kenmore****Permanent, Full-time Opportunity****Employee Benefits**As a not-for-profit entity, our employees can package up to $18,549 p.a. of their taxable income before your income tax is calculated. Up to $15,900 p.a. on everyday expenses (such as mortgage payments, rent, groceries, bills and insurance) plus up to $2,649...

  • Client Support Officer

    1 week ago

    Australia Life Care Full time

    This is an opportunity to be part of a team that truly care for its customers. If you are a customer centric individual and are inspired by playing an active role in delivering premier home care services to customers and revel in multi-faceted work, then join Life Care and work with the AT HOME team.**"Our purpose is to partner with people to embrace life**...