Nab Customer Lending Renewals Associate

1 week ago

Melbourne, Victoria, Australia Hays Full time

Join NAB's Customer Lending Renewal Associate Team Today

NAB creates employees who thrive when achieving great results for the customer, the brand and themselves.
- A diverse and inclusive workplace works better for everyone, and when you work at NAB, you'll experience the benefits first-hand.
- Your ambition, flexibility, resilience, and ability to work collaboratively within diverse teams is paramount.

**In your new role as a Customer Lending Renewals Associate, you will be managing, reviewing, and assessing facilities up to $2 million, dealing with small businesses across an array of different industries. Utilising your strong communication skills to negotiate and gain commitment from the customer, requesting further documentation from the customer, such as financial statements. Starting 25th March for a 12-month assignment with the potential to be extended or even made perm **You will be based at 395 Bourke Street in the hustle of the CBD in the working hours of **8am-4.00pm**. After your training period, you will have the potential to work in a hybrid setting from the office and comfort of your home office.**

**Your day-to-day duties**:

- Preparation of files and ensuring all required documentation is included in submissions.
- Analyse and verify financial documents of consumer and business entities
- Understanding of computer systems to ensure records accurately reflect customer position
- Work with credit team and business bankers to ensure objectives are met in a timely manner
- Customer follow-ups, requesting relevant documents required
- Previous work experience in credit, commerce, banking or financial services (call centre or customer focused preferred)
- Strong written and verbal communication skills
- Outstanding attention to detail
- Ability to work in an agile environment
- Able to handle multiple deadlines and prioritise tasks
- Ability to work as part of a team and bring a great team culture
- Have exposure to using multiple systems and be tech-savvy
- Ability to communicate with multiple different stakeholders
- Must have interest in banking and financials

**What You'll Need To Do Now**:
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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