Associate, Home Lending

1 week ago

Melbourne, Victoria, Australia Nab - National Australia Bank Full time

**Work type**: Permanent Full time
**Region**: VIC- Melbourne CBD
- **Are you passionate about helping people achieve their home ownership dreams?**:

- **Do you thrive in a dynamic environment where innovation meets exceptional customer service?**:
Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper. We currently have opportunities for multiple Associate positions across Australia within our Performance Excellence team.

This role will assist our Home Loan Executives as they drive their business out in the market. You will be part of a successful and diverse team and be the key interface between our Home Loan Executives and our valued customers.

**In the Associate, Home Lending role you will**:

- Demonstrate exceptional customer service to our customers and the Home Loan Executives you support through being truly customer centric and customer obsessed.
- Attract and retain customers by understanding what drives business growth.
- Continue to build own your own capabilities by driving your own personal development.
- Reduce risk and build trust by protecting our customers, employees, and the Bank.
- Utilise your knowledge of the Home Loan process to support our customers and Home Loan Executives with any queries.
- Help customers to get set up digitally by educating them on our digital banking options.
- Ensure follow through with any promises of information as well as any known future needs.
- Work as part of a fast-paced and energetic team

**What you'll bring**:

- Your in-depth understanding of the Home Lending process allows you to navigate complex situations with ease, and a secured lending accreditation would make you an even greater asset.
- At the heart of everything you do is a genuine passion for putting customers first, ensuring their needs are not only met but exceeded.
- You have a natural flair for connecting with customers, listening to their concerns, and guiding them through their journey, ensuring every interaction is seamless and positive.
- Your operational skills are second to none, with the ability to manage multiple tasks, stay ahead of deadlines, and keep a strong focus on the customer throughout.
- You excel at building rapport and trust quickly, leveraging strong stakeholder engagement and communication skills to foster lasting relationships.
- As a self-starter, you're proactive and driven, always taking initiative to solve problems independently while keeping the customer at the centre of your decision-making.
- Results matter to you, but so does working as part of a vibrant, supportive team that shares your customer-obsessed mindset.
- With a tech-savvy nature, you're adaptable and open to new tools and platforms, always seeking out better ways to enhance the customer experience.

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB**

Unsolicited CVs from agencies will not be accepted.

  • Lead Home Lending Associate

    1 week ago

    Melbourne, Victoria, Australia Nab - National Australia Bank Full time

    **Work type**: Permanent Full time**Region**: Hybrid: Work from any Capital City in Australia**The NAB home lending team are on an exciting journey and looking for a motivated and driven Lead to join our team and help build our pool of future dream makers****Your expertise and experience in Home Lending will be crucial in helping us to maintain a high...

  • Lending Associate – Mortgage Broking

    2 weeks ago

    Melbourne, Victoria, Australia Aussie Expat Home Loans Full time $90,000 - $120,000 per year

    Company DescriptionExperience a true white-glove journey with Urbane Finance. Our concierge home loan specialists provide personalized, attentive guidance tailored to your unique needs. From first-time buyers to veteran investors, we curate the perfect lending solution while ensuring a seamless, stress-free process. With access to a wide range of reputable...

  • Associate Investment Lending Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Australian Lending & Investment Centre (Alic) Full time

    The Australian Lending & Investment Centre (ALIC) is one of Australia's most awarded brokerages. The investment lending brokerage specialises in assisting clients achieve personal wealth through correct loan structuring.Under the mentoring and guidance from the industry's leading mortgage broker, you will play an integral role in the supporting and...

  • Home & Investment Lending Associate - Werribee

    1 week ago

    Melbourne, Victoria, Australia Anz Banking Group Full time

    **Req ID**: 69487**Department**: AR Branch Network**Division**: Australia Retail**Location**: MelbourneAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the Role**Role type**: 12-month fixed term contract**Role...

  • Home Lending Executive Melbourne

    2 weeks ago

    Melbourne, Victoria, Australia Nab - National Australia Bank Full time

    **Work type**: Permanent Full time**Location**: VIC- Melbourne innerWe are an equal opportunity employer and have a diverse and inclusive workforce supported by our African Australian and Indigenous employment programs, Graduate and Trainee programs. We are proud of our LGBTI Gold employer status by AWEI, and our commitment to gender equality. We have...

  • Home Lending Professional

    2 weeks ago

    Melbourne, Victoria, Australia beBeeLending Full time $90,000 - $130,000

    Our home lending team is looking for experienced professionals to support customers in securing a home loan. This role involves creating lasting relationships with customers, providing tailored lending solutions, and building trust.We are seeking individuals with a well-developed knowledge of home lending products, current responsible lending legislation,...

  • Home Lending Opportunities

    2 weeks ago

    Melbourne, Victoria, Australia beBeeLender Full time $90,000 - $120,000

    Grow Your Lending CareerAre you looking to advance your career in lending? Do you want to work in a dynamic environment where you can thrive professionally and personally? Our Home Lending team is seeking experienced professionals like you to join our growing acquisition channel.As a key channel of customer choice, direct lending helps customers achieve...

  • Home Lending Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeLending Full time $90,000 - $120,000

    Home Lending ExpertJob Summary:We are seeking a skilled Home Lending Expert to join our team. As a key member, you will be responsible for delivering exceptional customer service and providing expert advice to customers seeking home loans.This role is ideal for individuals with experience in lending, business development, and customer service who are...

  • Home Lending Expert

    1 week ago

    Melbourne, Victoria, Australia beBeeLending Full time $100,000 - $140,000

    Unlock Your Potential as a Home Lending Professional">We're on the hunt for seasoned lending experts to lead our customers down the path of homeownership. Our customer-centric approach fosters innovation and builds lasting relationships with our clients.In this role, you'll partner with customers to provide expert guidance on their home loan possibilities,...

  • Investment Lending Manager

    2 weeks ago

    Melbourne, Victoria, Australia Australian Lending & Investment Centre (Alic) Full time

    Transform your future and start your journey to professional success with a career at ALIC.- What We Do***Build Your Future With ALIC**:As one of Australia's most awarded brokerages, we at The Australian Lending & Investment Centre (ALIC) are renowned for our expertise and strategic planning.With a focus on residential and commercial property loans, we guide...