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Operations Supervisor

3 weeks ago

Sydney, New South Wales, Australia Invocare Full time

Overview
Simplicity Funerals Laurieton and Hastings District Funeral and Cremation Services is a part of InvoCare, a funeral industry leader.
We currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and we are growing.
We're seeking a hands-on and organised leader to oversee daily operations and mortuary services.
This role ensures smooth coordination of funeral activities, high service standards, and effective team supervision.
As a member of the Operations team, the Operations Supervisor also supports the Location Manager in supervising transfer services, funeral services, mortuary and cremation services.
Key Responsibilities
Coordinate daily operational activities and ensure adequate staffing
Support funeral teams and respond to client needs and service requests
Oversee documentation, scheduling, and administrative processes
Supervise cremation facilities and manage related financial transactions
Maintain equipment, vehicles, and supplies
Participate in funeral services, transfers, viewings, and cremations
Liaise with mortuary staff to ensure timely and respectful handling of deceased
Recruit, train, and develop staff to deliver high-quality service
Details
Seniority level: Associate
Employment type: Full-time
Job function: Health Care Provider and Other
Industries: Hospitals and Health Care
Qualifications and profile
If you're a strong communicator with leadership experience and a commitment to excellence, we'd love to hear from you.
Benefits
Reward and recognition programs
Tailored induction and training programs
Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
Networking opportunities across the business and with peers
Birthday and paid parental leave
Free access to the Employee Assist Program
Access to Fitness Passport for you and your family
How to apply
InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth.
If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application.
To learn more about careers at one of the InvoCare brands please visit our careers page: careers/
InvoCare is committed to building a respectful, diverse and inclusive workplace which reflects the communities we serve.
We encourage applications from people of all ages, nationalities, abilities, and cultures.
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