Scheduling Manager

3 days ago

Sydney, New South Wales, Australia Lutheran Services Full time

**Are you fascinated by landing planes and trains running on time? If your brain enjoys planning six steps ahead and you communicate with excellence, we have the role for you.**

**About us**:
Lutheran Services, a respected not-for-profit organisation dedicated to serving communities in Queensland, is actively seeking a committed Home Care Scheduling Manager. As a leader in aged care and community services, we prioritise excellence in service delivery and are committed to enhancing the lives of those we serve. Join us in our mission to provide compassionate care and support to individuals and families across Queensland.

**About the role**:
The heart of the Home Care Scheduling Manager role lies in developing a robust and scalable central scheduling function. You'll lead a high-performing team dedicated to providing exceptional client and staff experiences. Ensuring timely roster management and effective communication will be paramount, all while aligning schedules with regulatory guidelines and organisational policies.

Efficiency is key to success. You'll drive workforce planning based on client numbers and maximise operational efficiencies within the scheduling function. Contributing to workflow mapping and operational improvements will be crucial in streamlining processes and enhancing overall efficiency.

Lutheran Services is committed to growth and transformation, and you'll be at the forefront of enabling scheduling to play a pivotal role in our expansion. Providing operational and financial performance reporting, along with collaborating on implementing and enhancing scheduling processes, will be essential in supporting this growth trajectory.

**About you**:
Your commitment to collaborative teamwork and client-centred care is essential. Previous experience in rostering/scheduling leadership or logistics will be highly valued, as will your understanding of Award and Enterprise Agreements. You must also have the ability to document high-quality work instructions and adhere to privacy and confidentiality requirements. A valid NDIS Worker Screening clearance, Police Check, and an unrestricted Queensland driver's license are also necessary.

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