Account Manager @ Hilti

3 days ago


Wollongong, New South Wales, Australia Illawarra Mercury Full time

This is an Account Manager role with Hilti based in Wollongong, NSW, Australia.
What's the role?
Embarking on a career as an Account Manager at Hilti is an exciting development journey, especially if you are keen to develop your career in a global company and build a strong business foundation.
You will manage your own portfolio of customer accounts and have ownership to build a work schedule that suits you and your customers.
Your responsibilities include maintaining customer relationships, demonstrating our latest tools on the spot, and providing high-level customer consultation.
Your patch will primarily focus on Wollongong, but also cover Southern Highlands, Nowra, and areas down the coast to the NSW border.
Who is Hilti?
Hilti is a passionate global team committed to making construction better.
We are a trusted partner for productivity, safety, and sustainability, providing innovative solutions that impact infrastructure daily.
Hilti fosters career growth through exploring possibilities, maximizing potential, and owning development, making a real difference every day.
Role responsibilities
Building relationships by meeting customers daily to identify business opportunities.
Creating value through long-term, profitable relationships.
Time and Territory Management (TTM): creating daily schedules to optimize client potential and sales productivity.
Being a Hilti Champion by carrying technical knowledge to provide high-level consultations and representing the brand.
Tracking progress using Salesforce to record interactions and sales activities.
What do we offer?
Competitive base salary and uncapped bonus potential.
Tools of the trade including a fully maintained motor vehicle, fuel card, and mobile phone.
Annual leave of 4 weeks with leave loading of 17.5%.
Additional 5 days of leave.
Opportunities for personal and professional growth through internal programs and training centers.
Paid time off for volunteering.
Comprehensive well-being programs.
Diversity, Equity, and Inclusion initiatives.
Flexible working arrangements to support work-life balance.
Candidate requirements
Tertiary Qualification in Engineering, Construction, or Architecture (highly desirable).
Previous customer-facing experience.
Motivated, eager to learn, and capable of working independently.
Hands-on attitude for tool demonstrations and using platforms like Salesforce.
Experience in the construction industry is advantageous.
Strong time management, planning, and prioritization skills.
Valid full Australian driver's license; company car provided.
Willingness to develop and perform domestically or internationally.
Candidates on 485 Temporary Graduate Visas are encouraged to apply.
Key Responsibilities
Outbound prospecting.
Building prospect relationships.
Account retention and expansion.
Additional notes
This is a role with Hilti, not with Hatch, which partners with Hilti to facilitate the application process.
Candidates are encouraged to apply even if they do not meet 100% of the outlined criteria.
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