Territory Manager

2 weeks ago


Melbourne, Victoria, Australia Insulet Corporation Full time

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
- We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on itJob Title: Territory Manager/Clinical Specialist, Hybrid - SA

Department: Sales

Manager/Supervisor: Regional Sales Manager

FLSA Status: Exempt

SOP Group: Field Sales

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team as we launch into the Australian diabetes technology market. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it

Position Overview:
This role of Territory Manager/Clinical Specialist is responsible and accountable for the development, management, and growth of the healthcare professional recommendation to achieve sales and market share growth. The Territory Manager/Clinical Specialist will expand business and brand loyalty within strategic accounts consisting of private practice, large diabetes clinics, hospital teaching institutions, and other major medical centres. They will call on customers to raise their level of awareness and increase the demand of the Insulet Corporation product line within their defined geographic territory. This position will bear the responsibility of correlating any professional contact needed within the above-mentioned accounts with the operational, quality or customer service teams of Insulet Corporation.

Reporting to the Regional Sales Manager, the Territory Manager/Clinical Specialist is accountable for consistently achieving sales objectives, ensuring sales are profitable, and adhering to the guidelines of the Company's defined sales and marketing practices.

Success in this role will be accomplished through understanding the market, customer needs, identifying new business opportunities and developing business plans that support the organisations objectives.

Key Accountabilities:

- Meets/exceeds sales objective as well as market share within assigned geographic area.
- Develops and maintains superior relationships with key diabetes decision makers and influencers.
- Effective in implementing customer loyalty initiatives.
- Identify new market opportunities and drives growth.
- Consistently exhibits a high level of proficiency and expertise in discussing and demonstrating Insulet Corporation product, as well as all related diabetes products including competitive products.
- Consistently exhibits proficiency in demonstrating and training on all ancillary Insulet Corporation data management software.
- Maintains a high profile with decision-makers of the assigned strategic accounts.
- Manages patient trainings with clinics or conducts patient training based on business needs of territory and timeliness of training.
- Facilitates and conducts required customer training programs.
- Maintains a high profile with the professional diabetes organisations in the assigned geographical area.
- Routinely contacts and manages sales promotions related to the assigned territory.
- Works effectively and productively with colleagues in the commercial and corporate office.
- Consistently executes all field sales activities with a high degree of professionalism in accordance with established promotional guidelines.
- Completes all administrative duties in a timely fashion and works within the specified budget.
- Maintains an active role with Market Access team, which includes a sound working knowledge of health care funding in your geography as well as key decision-makers.
- Works effectively and productively with colleagues in the commercial and corporate office.
- Perform other duties as assigned.

Education and Experience:

- Bachelor's degree or equivalent, with a minimum of 5 years' experience in medical device sales
- Prior sales experience in the specialty of diabetes a plus.
- Prior industry, clinical, and diabetes training experience preferred.

Skills/Competencies:

- Successful sales track record.
- Strong desire to win in a team environment
- Displays track record of exceptional teamwork and is not afraid to challenge a team in order to win
- Excellent communication skills, both oral and written. Stro


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