Front Office Supervisor

2 weeks ago

Sydney, New South Wales, Australia Mercure Full time

**Company Description**
We are seeking an energetic and enthusiastic **Full-Time Front Office Supervisor** to join our team at **Mercure Sydney Bankstown**, and to ensure exceptional service is provided to our guests at all times, making them feel both welcome and comfortable. A great opportunity for an experienced Guest Service Agent ready for their next role in Front Office.

**Who are We?**

Accor is the world's largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.
**Job Description** What will you be doing?**
- Deliver service excellence, from check in to check out and everywhere in between
- Often be the first point of contact for guests and visitors
- Take the lead and guide the front office's day-to-day operations with expertise
- Complete a wide variety of hotel tasks, which will ensure that every day is different from selling the hotel's facilities to taking reservations in the restaurant, delivering food and maintaining guest accounts
- Provide passionate, knowledgeable and friendly service to external and internal guests at all times
- Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program

**Qualifications** Your Skills and experience include**:

- A background in Hotel Operations, ideal for someone eager to take the next stride towards a leadership position
- Knowledge of Opera / Opera Cloud PMS is advantageous but not essential
- The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required
- Strong communication skills and pride in personal presentation
- Have a natural ability to surprise guests with your authentic guest service, setting you apart from the rest
- A genuine customer service focus and a strong dedication to always making our guest's smile during their stay

**Additional Information** What's in it for you**
- An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor
- Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
- Work alongside passionate industry professionals
- Be mentored by experienced Accor Hospitality professionals who want to see you succeed

  • Front Office Supervisor

    3 weeks ago

    Sydney, New South Wales, Australia The Star Entertainment Group Full time

    Join to apply for the Front Office Supervisor | The Grand role at The Star Entertainment GroupFor two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. The Star Sydney is committed to our communities, delivering the ultimate entertainment, hospitality, and dining experiences.OverviewAs a Front Office...

  • Front Office Supervisor

    3 weeks ago

    Sydney, New South Wales, Australia The Star Entertainment Group Full time

    Join to apply for the Front Office Supervisor | The Grand role at The Star Entertainment GroupFor two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. The Star Sydney is committed to our communities, delivering the ultimate entertainment, hospitality, and dining experiences.OverviewAs a Front Office...

  • Front Office Supervisor

    23 hours ago

    Sydney, New South Wales, Australia Solotel - Australia's most diverse hospitality group Full time $90,000 - $120,000 per year

    In the heart of Sydney's bustling Paddington neighbourhood is Oxford House, where our guests  escape the everyday and indulge in an urban sanctuary. Complete with 55 luxury art-filled boutique accommodation rooms, Oxford House delivers a truly supreme hotel experience.  The warm tones, ample light and captivating artwork sets the tone while our guests...

  • Front Office Supervisor

    3 weeks ago

    Sydney, New South Wales, Australia Solotel Full time

    OverviewFront Office Supervisor role at Oxford House, a 55 luxury art-filled boutique hotel in Paddington, Sydney. The opportunity to drive a VIP guest experience and oversee front desk operations.ResponsibilitiesOversee the daily operations of the front desk, ensuring high levels of guest satisfaction, smooth check-in/check-out processes, and efficient team...

  • Front Office Supervisor

    2 weeks ago

    Sydney, New South Wales, Australia Solotel Full time

    OverviewFront Office Supervisor role at Oxford House, a 55 luxury art-filled boutique hotel in Paddington, Sydney. The opportunity to drive a VIP guest experience and oversee front desk operations.ResponsibilitiesOversee the daily operations of the front desk, ensuring high levels of guest satisfaction, smooth check-in/check-out processes, and efficient team...

  • Front Office Supervisor

    4 weeks ago

    Sydney, New South Wales, Australia Autograph Collection Full time

    Overview Join to apply for the Front Office Supervisor – Nights role at Autograph Collection. At Pier One Sydney Harbour, the night shift is more than just quiet hours. It's a time for precision, care, and exceptional service. We're looking for a Front Office Supervisor – Nights who's calm under pressure, detail-oriented, and passionate about...

  • Front Office Supervisor

    4 weeks ago

    Sydney, New South Wales, Australia Autograph Collection Full time

    OverviewJoin to apply for the Front Office Supervisor – Nights role at Autograph Collection.At Pier One Sydney Harbour, the night shift is more than just quiet hours. It's a time for precision, care, and exceptional service. We're looking for a Front Office Supervisor – Nights who's calm under pressure, detail-oriented, and passionate about creating...

  • Front Office Supervisor

    1 week ago

    Sydney, New South Wales, Australia Pier One Sydney Harbour Full time $60,000 - $90,000 per year

    At Pier One Sydney Harbour, the overnight shift is more than just quiet hours. It's a time for precision, care, and exceptional service. We're looking for a Front Office Supervisor – Nights who's calm under pressure, detail-oriented, and passionate about creating seamless overnight experiences for our guests. If you thrive in a leadership role and enjoy...

  • Front Office Supervisor

    2 weeks ago

    Sydney, New South Wales, Australia Marriott International, Inc Full time

    Additional Information Job Number25139687 Job Category Finance & Accounting Location Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000 Schedule Full Time Located Remotely?N Position Type Non-ManagementAt Pier One Sydney Harbour, the night shift is more than just quiet hours.It's a time for precision,...

  • Front Office Supervisor

    23 hours ago

    Sydney, New South Wales, Australia Rydges Camperdown Full time $60,000 - $90,000 per year

    Rydges Camperdown is a 146 rooms hotel located just minutes from the Sydney CBD. Rydges is part of EVT, a proudly Australian-owned company with over 100 years' experience in hospitality, entertainment and leisure in Australian & New Zealand. Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers...