Account Coordinator, Print

7 days ago

Sydney, New South Wales, Australia Winc Full time

**Winc** is a company that exists to inspire millions of people in Australia with new and better ways to work and learn. From office, school, facilities and safety essentials, services like print and marketing, to demonstrating what more is possible with our technology and workspace solutions, Winc has a wide product range that can be tailored to our customers' needs.

The **PaMS Account Coordinator - 6-month Fixed Term Contract** is responsible for the creation and where appropriate management of the procurement, production and supply of client specific Print & Marketing Solutions products or services.

**In this role you will be responsible for**:

- Proactive management of Account Executive and/or customer requests
- Management of customer stock on hand replenishment activities
- Effectively use Winc platforms and systems for purpose of meeting customer requirements.
- Consistently meet and exceed operations targets
- Manage and coordinate end to end order management as required
- Proactively manage open customer orders and delivery schedules within agreed timeframes.
- Perform other ad hoc duties as required
- Escalate issues or challenges within acceptable timeframes
- Perform other duties as required

**Skills & experience required**:

- Minimum 5 years professional work experience relevant to the position
- Experience in print or promotional operational role or similar
- Intermediate to advanced Microsoft Suite skills, CRMs, Workflow tools
- SAP experience or a similar business management software
- Demonstrated customer service focus
- Adobe Creative Suite knowledge desirable
- Self-starter with exceptional time management skills and the ability to manage multiple tasks in a dynamic environment
- Strong collaboration skills

**Working with us**
- We believe we're better and smarter together and our values reflect our commitment to creating a welcoming, diverse and inclusive environment.
- We all reap the rewards of diversity with gender equity across teams, senior management and internal promotions as just the beginning.
- We are committed to First Nations empowerment and support and clear on our responsibility to take action to address the imbalance in opportunities.
- We are focused on working towards a more sustainable future with our Winc Social Agenda - our plan to make a difference across six pillars of social responsibility (Safe Work Practices, Gender Equity, First Nations Empowerment and Support, Climate Change, Responsible Packaging/Management of Waster and Ethical Sourcing).
- We're passionate about setting our people up for success and providing the training, tools and environment to enable you to perform your best and develop your career at Winc.
- We take care of our people through our internal Mental Health First Aider network, free access to our Employee Assistance Program, and generous leave entitlements to support you through the various priorities and stages of life (e.g. Lifestyle Leave, Volunteering Leave, Cultural Awareness Leave, Sorry Business Leave, Paid Parental Leave, Domestic Violence Leave).
- And finally, there's plenty of perks Our much loved quarterly Our Heroes recognition program, team discounts, corporate partner discounts. People say it's a really collaborative and supportive environment - why don't you be the judge?
- _We are passionate about First Nations employment and encourage First Nations Peoples to apply._

***To Apply**: Send your resume to the Winc People Team by selecting 'Apply' and following the prompts.

No Recruitment Agencies - We have this one covered

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