Salesforce Administrator

Work closely with cross-functional teams to optimise business processes.
- Take advantage of career opportunities in a growing company.
- Enjoy a range of perks including flexible working, and corporate discounts

**Salesforce Administrator**

**About Us**

INX Software is a leading provider of software designed to meet the risk, compliance, workforce management, training, and reporting needs of high-risk, complex, and remote businesses.

K2fly supports resource and asset-intensive industries across five continents, addressing regulatory and compliance challenges in the areas of mineral resource governance, natural resource governance, and mine technical assurance.

Together, we provide mission-critical solutions for some of the world's biggest mining companies, as well as leading businesses in sectors such as energy, transport, utilities, engineering, and manufacturing.

**A little about the role**

Are you a skilled Salesforce Administrator with a passion for optimising CRM systems and supporting business growth? Join our team and play a key role in the management and evolution of our Salesforce platform. We are looking for a **Salesforce Administrator** who is proactive, results-driven, and able to enhance our Salesforce environment for maximum efficiency.

**Key Responsibilities**

**Salesforce Administration**:

- Manage and maintain the Salesforce platform, including user accounts, roles, permissions, and security settings to ensure a seamless experience for all users.
- Perform regular system audits, address issues, and prepare for system upgrades to stay ahead of potential challenges.

**Customisation and Development**:

- Customise Salesforce fields, page layouts, record types, reports, and dashboards to meet business needs.
- Develop and implement new processes, workflows, and automations that streamline sales operations.
- Work closely with the sales team to gather requirements and translate them into effective Salesforce solutions.

**Data Management**:

- Ensure data integrity and accuracy by performing regular data uploads, updates, deduplication, and cleansing.
- Monitor and manage data quality to ensure actionable insights are readily available and support decision-making.

**User Support and Training**:

- Provide continuous support and training to users, ensuring they effectively utilise Salesforce's full capabilities.
- Create and maintain user documentation, training guides, and help materials for internal teams.

**Reporting and Analytics**:

- Design and manage complex reports and dashboards to track key sales metrics and performance indicators.
- Deliver insights and actionable recommendations based on data analysis to support strategic decision-making.

**Integration and Automation**:

- Oversee and support third-party integrations with Salesforce, ensuring seamless data flow between platforms.
- Implement and maintain Salesforce automation tools like Process Builder, Flows, and Workflows to improve efficiency and reduce manual effort.

**What We're Looking For**
- Proven experience as a Salesforce Administrator with hands-on experience in managing and customising the Salesforce platform.
- Strong knowledge of Salesforce administration, customisation, automation, and integration.
- Ability to develop and manage reports, dashboards, and key metrics.
- Excellent problem-solving skills, attention to detail, and ability to work with cross-functional teams.
- Salesforce certifications (Salesforce Certified Administrator) are a plus.

**Why Join Us?**

Some our perks include:

- Flexible Work for Work-Life Harmony. That's why we offer flexible work arrangements such as hybrid options, flexible hours, compressed work weeks and more.
- Learning and development platforms to foster personal and professional growth.
- Our comprehensive Employee Assistance Program provides confidential counselling and resources to help you thrive.
- Stay motivated and healthy with corporate gym discounts and luxury benefits like Corporate Lexus perks.
- Enjoy cashback discounts and exclusive deals through our Rewards platform, our way of appreciating your hard work.

**Next Steps**

**We are a 2023 Circle Back Initiative Employer, we commit to respond to every applicant.