Community Services Manager

**Community Services Manager - Youth Mental Health**

**The Opportunity**:
The Community Services Manager (CSM) provides leadership, direction and operational business management across a varied and diverse portfolio spanning Community, Children and Family, Mental Health and Youth Service areas.

Primarily based in Newcastle and the Hunter region, the successful applicant will be required to undertake regular stints working from other locations across the Samaritans service footprint including Taree, Kempsey, Central Coast, Hunter, and Central West.

The CSM is responsible for the management and service delivery of a range of services, which include child wellbeing and child protection services.

**Why Work for us?**

Newcastle Anglican places people at the centre of our work. As a part of a faith-based organisation, you have access to the following great benefits:

- Up to 40% discount on school enrolment fees at any of our Newcastle Anglican schools
- Salary packaging options (up to $611/fortnight)
- Discounted private health insurance through Medibank
- Career and development opportunities - we want you to flourish
- Access to over 300+ gyms with the Fitness Passport Program
- Free access to our corporate Employee Assistance Program
- Paid parental leave (after 12 months of service)

**Role & Responsibilities**:
This unique role would suit a skilled and highly motivated individual who thrives on ongoing change and new challenges. The successful applicant will also need to demonstrate a track record of successful project management and delivering outcomes.

You will be expected to leverage the organisation wide visibility to improve practice and outcomes for 'People We Support' across Samaritans business. You will also be responsible for overseeing day to day operations, this includes:

- Providing strong, supportive and consultative leadership and supervision for service team leaders and specialist clinicians
- Managing and supporting teams through transformational change
- Ensuring that services meet funding and legislative obligations
- Being accountable for finances including annual service budgets, staffing levels and resource allocation
- Promoting a culture of quality service provision and service excellence.

**About you**:

- A graduate degree qualification in Social Welfare, Social Work, Psychology and/or commensurate experience
- Currently registered with, and able to maintain relevant professional association (AHPRA/AASW)
- Demonstrated successful track record in management of varied Human Services
- Demonstrated ability in consultation, service development, planning and project implementation
- Demonstrated ability to manage people, achieve appropriate outcomes and build and lead respectful and high functioning teams
- Proven written and oral skills of a high order
- Demonstrated ability to respond to complaints and critical incidents in a timely and professional manner.
- Demonstrated financial acumen.
- Experience in developing and managing budgets for a number of service types

The successful applicant will possess a valid NSW Working with Children Check, Current registration with relevant professional association (AHPRA/AASW/APA), Drivers Licence, first aid & CPR certificate and be willing to undertake a pre-employment Criminal history check and functional medical.

**Who we are?**

Formerly known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organisation serving the people of the Hunter and the Central Coast.

We offer a leading Christian presence to our community through our parishes, four schools, Anglican Care and Samaritans.

Our vision is for people to flourish because of what we do, inspired by the way of Jesus.

You must have the right to live and work in Australia.

**Samaritans promotes the safety, wellbeing and inclusion of all children and young people.