Content Lead

Mercy Community is expanding in all of its service streams. To support us through peak change and transformation, we are seeking a passionate and collaborative **Content Lead** to join our dynamic and fast-paced marketing team based at Nudgee. You will enjoy implementing strategies and engagement approaches that capture the attention of a wide variety of stakeholders and audiences.

If you want to be part of this exciting journey where no two days are the same - this is the role for you

**The Role**:
Reporting to the Marketing and Communications Manager, you will be instrumental in providing leadership and strategic content direction across the organisations marketing initiatives. Work with a small team of creative specialists and oversee the ideation, creation, and cultivation of content for all platforms to ensure brand consistency and success in meeting the organisation's objectives.

Key responsibilities include:

- Manage the creative process from brief to completion, helping the team meet deadlines, offering clear instructions, briefs, direction, and feedback.
- Work closely with the creative teams in the production of all marketing and communications collateral.
- Maintain strong relationships and collaborate with the business streams to support the successful delivery of marketing and communication needs.
- Manage and lead the production of content that inspires a greater understanding of and appreciation for the work we do across all our services and communities we support.
- Develop and implement an overall yearly content strategy including content distribution plans to increase Mercy Community's profile which deepens and enhances our brand and relationships with all stakeholders.
- Build and support a creative culture of storytelling and innovative, effective execution.
- Collaborate with co-workers and come up with fresh, creative content ideas, keeping our audience in mind.
- Deliver internal and external newsletters, Annual Report, website, social media, e-news, and other communication assets as required.
- Monitor, evaluate and report on all activities and initiatives undertaken.
- Work closely and provide support to the Manager to develop strategies, deliver tasks and manage project work.

**About You**:
To be successful in the role you have extensive experience in a similar role either from an in-house or agency environment, along with tertiary qualifications in Communications / Journalism / Advertising or related field. You will have highly developed interpersonal, written and oral communication skills with demonstrated ability to write clearly, concisely, and appropriately for specific audience groups.

**Why Choose to Work at Mercy Community**

Mercy Community appreciates the important work that each person contributes to the success of our programs and services. Being part of the Mercy Community team, means you have access to some fantastic benefits, such as we:

- Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need - saving you up to $144 if you need both cards
- Provide you and your immediate family free, professional, and confidential counselling services. This includes specialised First Nations counsellors.
- Provide the opportunity to increase your take home pay through the use of salary sacrificing and other packaging benefits - up to $18,550 per annum is available to take advantage of.
- Provide access to novated leases for a vehicle to help reduce our taxable income.

Depending on your role, you may also be eligible:

- For annual influenza and/or other vaccination reimbursements
- To receive pay bonus of $500 for successful employee referrals
- To cash out or purchase annual leave and to
- Take advantage of extra leave entitlements.

We also ensure all of our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to plenty of other career pathways and opportunities across our entire organisation.

**About Us**:
Mercy Community is a Catholic not-for-profit known for its leadership in practice and its embodiment of Catherine McAuley's mission to respond compassionately to unmet need within the Aged Care, Disability and Families and Young People sector. Our dedication to service fosters creative thinking, problem solving and contributes to positive outcomes for the people we support.

We don't turn our back on anyone, and work on many levels—from providing the most immediate and practical assistance to chipping away at systemic injustices and building stronger foundations for communities. We embrace inclusion as an expression of our core values and are committed to Reconciliation with a deep respect for our team members who are of Aboriginal and Torres Strait Islander heritage. We are proud of our workforce diversity, our flexible working arrangements, our focus on wellbeing and our collaborative culture.

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