Learning Content Lead

**Reapit - Who are we?**

Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connect property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives.

In Australia, Reapit stands as the preferred technology choice among the nation's leading estate agents and agencies. Tailored to the unique demands of the Australian property market, Reapit provides successful leaders with unparalleled tools across sales, property management, client relations, and data analytics, reinforcing their position at the pinnacle of real estate excellence.

Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time.

**What you'll be doing**

The Learning Content Lead is responsible for the delivery of content and learning across REAPIT products, and the management and maintenance of learning management systems and platforms. The Learning Content Lead is a highly skilled learning professional and will have input over the skills and content developed across the broader training team.
- Lead the internal and content function of the Training Team, including the content specialists and any other direct reports.
- Stakeholder Engagement: collaborate with internal stakeholders to receive, manage and deliver content and education to the highest quality standards.
- Quality Assurance: Ensure that training content production meets high-quality standards and delivers to modern learning styles and methodology through sample checking
- Project Management: Manage resource allocation for projects, adhere to delivery goals and deliver to success metrics
- Planning and Strategy: drive and Support the Training Strategy, including the successful completion of learning and content projects, identification of future initiatives and strategy
- Risk Management: Identify and mitigate risks associated with client training delivery.
- Documentation: Maintain accurate documentation of processes in Confluence.
- Team Development: Coach and mentor direct reports to achieve KPIs, Goals and Continuously Improve Skills
- Process Improvement: Continuously optimise processes, training delivery and stakeholder experience
- Reporting: Ensure Monday boards and Salesforce are up to date for accurate reporting

**Who we're looking for**

At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you.
- In-depth knowledge of learning and content management
- Proven evidence of delivering learning and content projects
- Evidence of success working within cross
- functional teams
- Exceptional communication skills, both verbal
- and written, for effective interaction with teams
- and stakeholders.
- Self-driven and proactive, with a demonstrated
- ability to initiate action and drive results.
- Well organised with proven ability to meet
- timelines.
- Litmos, Articulate Storlyine and Rise experience
- Personable and adaptable leader capable of thriving in a fast-paced, technology-driven environment

**What your impact and success looks like**

As the Learning Content Leader Leader we expect your success and impact to look something like this:
Within 1 month:

- Met colleagues and teams
- Understood and working towards Onboarding Program and Outcomes
- Handling content requests and gathering exposure to industry and products

Within 3 months:

- Supporting the team delivery of projects
- Managing and reporting on team output

Within 6 months:

- Delivering projects across multiple products / project types within the Reapit Product and Learning Suite
- Running end to end projects
- Supporting and delivering on team KPIs

**What's in it for you?**

We operate a Flexible Working Policy and we would like for you to work from our Sydney office 2 days a week.

We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits.

**Don't tick all the boxes? Neither do we**

We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success.

We are committed to Equal Employment Opportunity through attra