Client Services Manger

1 day ago

Gold Coast, Queensland, Australia At Full time

We are Kollosche, the Gold Coast's leading luxury Real Estate Agency.We focus on delivering exceptional service and experience to the high-end property market.
Our team of experts understands better than anyone that high-calibre properties require a unique and bespoke approach — this is how we deliver the premium results that Kollosche is renowned and respected for.Our culture is what makes us who we are.
We work hard, but we also recognize the importance of a fun working environment.
When you join Kollosche, be prepared for celebration, acknowledgment, rewards for your efforts, and a great community.
At Kollosche, the most important thing in our picture IS YOU
About the opportunity:We are seeking an experienced Client Services Manager to join our administrative team, providing support in all administrative tasks including, but not limited to:Preparing and managing Form 6's and ContractsManaging the administration and marketing of property campaignsLiaising with suppliers and vendorsCompliance managementClient relationship managementSettlement and post-settlement managementYou must possess excellent communication and customer service skills, be able to work to deadlines, and manage your time effectively.
You will be part of a collaborative administration team and also have the ability to work autonomously.About you:You will have a proven track record with at least 2 years' experience in a real estate administration role.You will have high time management skills and the ability to manage several projects simultaneously.You will have an eye for detail in your work, presentation, and personal standards.You will have a high degree of personal accountability, strive to achieve your KPIs, and own your results.Experience with Agent Box will be highly regarded but is not essential.What we have to offer:Competitive salary plus performance-based bonusQuarterly awards and an annual incentive tripTraining and development to progress your careerIn-house life coachReward, recognition, and lots of fun social eventsThe opportunity to work alongside an experienced, high-performing teamUnlock job insightsSalary, match number of applicants, skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia?
How many years' experience do you have in a Client Services role?
Do you have customer service experience?
How many years' experience do you have in the real estate industry?
Do you have a current Australian driver's license?
Have you completed a Real Estate Sales Representative course (e.g., Agent's Representative course, Certificate of Registration)?
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