Client Liaison

6 days ago

Gold Coast, Queensland, Australia Ozcare Full time

**$34.25 per hour plus shift penalty rates**:

- **Part position available**:

- **Access to NFP salary packaging to increase your take home pay**

**Your Role**
As the Client Liaison, you will ensure the delivery of high-quality care services in alignment with Ozcare policies, aged care standards, and program guidelines. Your tasks will include:

- Providing information about care services and review/plan needs with new and current services users
- Conduct client intake assessments and personalised care planning to clients and their respective
- Review and adjust care plans based on changing client needs/goals
- Undertake phone assessments based on referrals received for new and existing clients
- Complete all required documentation for intake and assessment protocols using prescribed tools and database
- Promote seamless and positive experiences for clients by providing advice on care planning

**Your Attributes**
We're looking for a person who has what it takes to support our community care team to deliver exceptional services to our clients. You have:

- Demonstrated ability to assess, plan and evaluate care with clients, family and other persons
- Demonstrated sound understanding of community based services and referral pathways.
- Excellent organisational and time management abilities
- Administrative experience in information sharing, report writing, scheduling and rostering activities
- The ability to work off site as required

**How You'll Benefit**
You'll become part of the Ozcare family, and in addition to the training and support that you would expect, you will also receive:

- 5 weeks annual leave as standard
- Annual leave loading
- Optional salary packaging, meal entertainment cards, and novated leases
- Private health insurance discounts
- Uniform and laundry allowance
- Employee Assistance Program

**Role Requirements**
- Be vaccinated against Influenza & at least 1 dose of Covid-19 vaccine
- Current NDIS Worker Screening Check
- Current National or QLD Police Certificate
- Current First Aid & CPR Certificates or willingness to obtain
- Good computer and mobile device skills
- We're hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives. _

**Welcoming All**:

- We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply._

  • Client Liaison Manager

    7 days ago

    Gold Coast, Queensland, Australia beBeeFacilitator Full time $57,179 - $114,599

    We are seeking a Client Liaison Officer to manage client relationships and facilitate the construction process.

  • Digital Client Liaison

    1 week ago

    Gold Coast, Queensland, Australia beBeeDigital Full time $90,000 - $110,000

    Job DescriptionWe are seeking a skilled Digital Client Liaison to join our team.This position requires a strong understanding of digital projects and the ability to manage multiple client accounts from concept to launch and beyond.The ideal candidate will have excellent communication and stakeholder management skills, as well as commercial awareness and...

  • Client Liaison/Sales Person

    1 week ago

    Gold Coast, Queensland, Australia Kingsford Lawyers Full time $60,000 - $80,000 per year

    About the role Kingsford Lawyers' is seeking an enthusiastic Client Liaison/Sales Person to join our dynamic team in Ashmore, Queensland. This full-time role will see you working with our potential clients and ensuring our current clients are happy with their needs being met.What you'll be doingServing as the primary point of contact for potential clients,...

  • Receptionist / Client Liaison

    1 week ago

    Gold Coast, Queensland, Australia Integrated Human Resourcing Full time

    We are currently seeking a passionate and experienced Part Time Receptionist/ Client Liaison officer to join our busy clinic in Gold Coast. This role is imperative to the smooth running of the clinic in its capacity as a support person to our surgery team, as well as creating an excellent client experience from the initial contact right through to post-...

  • Client Liaison Officer

    1 week ago

    Gold Coast, Queensland, Australia Davidson Group Services Full time

    **AO3 Client Liaison Officer****About the Role**:Davidson are a preferred supplier for the QLD State Government and are currently recruiting experienced Call Centre Consultants. There is a potential of multiple opportunities available based in the heart of the Gold Coast.If you are a vibrant, enthusiastic call centre professional we would love to hear from...

  • Client Liaison/Team Leader

    1 week ago

    Gold Coast, Queensland, Australia Anglicare Southern Queensland Full time

    Great Full-Time hours working Mon-Fri with weekends and public holidays off- Salary Packaging available - increase your take home pay- Provide guidance to enable clients to exercise choice and make decisions.**About us**Our**Home and Community****team** is key in providing care to a range of clients, including older people and those with disabilities. Our...

  • Senior Client Liaison

    7 days ago

    Gold Coast, Queensland, Australia beBeeCustomer Full time $60,000 - $90,000

    Customer Service PositionThis role involves being the first point of contact for clients, handling a large volume of client inquiries, resolving support issues, delivering training to new and existing clients, providing customer service, and offering general administrative assistance to the wider team.Initial client contactLarge volume of client...

  • Client Liaison Specialist

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeCustomerService Full time $58,000 - $74,000

    Client Service Officer Job DescriptionWe are seeking a dedicated individual to provide exceptional service and maximise customer experience for our clients.Main Responsibilities:Contact centre inbound and outbound call enquiriesManage client relationships and provide a point of contact for clientsAssist with client enquiries in line with our service offering...

  • Digital Client Liaison

    7 days ago

    Gold Coast, Queensland, Australia beBeeAccount Full time $80,000 - $120,000

    As a key player in the digital landscape, we are seeking a seasoned professional to oversee our client relationships and ensure seamless project execution.The OpportunityThis role involves managing multiple client accounts from inception to launch and beyond, serving as the primary point of contact and building long-term relationships based on trust and...

  • Luxury Client Liaison

    7 days ago

    Gold Coast, Queensland, Australia beBeeService Full time $80,000 - $120,000

    Unlock your career potential in a dynamic and fast-paced environment as a Client Experience Specialist.Job DescriptionAs a key player in our retail team, you will be responsible for delivering exceptional customer service by providing personalized solutions to every client need. Your goal will be to guide clients through our luxurious product universe,...