Claims Manager

3 days ago

Perth, Western Australia Haylo People Full time

Portfolio of 50-55 claims with a focus on return to work
- Hybrid working (3 days in the office and 2 days from home)
- Salary plus bonus, shares and employee benefits

We are seeking an experienced Case Manager to join one of Australia's most trusted and well-known brands in a supportive and forward-thinking team. Manage a small portfolio of 50 claims with a focus on proactive case management within this workers compensation team.

Enjoy the flexibility of hybrid working and be a key member of the team to support the self-insurance claims team. Located in Perth CBD, working full-time hours.

**The role**:

- Managing an allocated claims portfolio within legislative, self-insurance and business requirements to reduce outstanding liabilities and achieve cost effective RTW (return to work) outcomes
- Engaging with key stakeholders to bring about understanding, involvement and continuous improvement with claims management
- Identifying, escalating, and managing high risk and business sensitive claims in accordance with relevant state process
- Conducting timely and appropriate case reviews with stakeholders to ensure individual case strategies are developed, communicated and achieved

**About you**:

- Ideally, have existing experience in managing claims within workers compensation
- A commercially minded yet empathetic, professional with a sound understanding of strategic case management
- Confidence and influencing skills and comfortable making decisions and problem-solving
- Collaborative stakeholder management skills and enjoy regular interactions both internally and externally

**Benefits**:

- Supportive management with career progression
- A truly passionate, empathetic, and successful team
- Competitive salary & partnership discounts
- Hybrid working (3 days in the office and 2 days from home)
- Great networking and exposure within the employer

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