Accounts Team Leader

:Salary - $75,000 base + superannuation + salary packagingHybrid working arrangement - 2x days in our Bowen Hills Group Office QLD, 3x days WFH every weekThis is a fixed term contract until 1 September 2026, with opportunity for permanency subject to reviewBetter and fairer care.
Always.St Vincent's has been a leader in Australia's health and aged care landscape for more than 165 years.
Since our founders, the Sisters of Charity, opened our first hospital in 1857, our services and nearly 30,000 people have been behind some of Australia's most important medical breakthroughs.
We are a microcosm of Australia's health and aged care system and are uniquely positioned to lead and respond to our rapidly changing environment.We are looking for a special kind of person - a St Vincent's kind of person.
Someone who puts excellence, compassion, connection and caring for other people at the heart of everything they do.
Reporting directly to the Accounts Manager, the Accounts Team Leader will be responsible for providing full Accounts partnering services to St Vincent's Care to ensure a well-supported accounts team function.
You will primarily focus on supporting the Accounts Receivable team.
To be successful in the role you will require knowledge of Microsoft Office including excel and previous experience with accounting software packages is desirable, however training in these systems can be provided.This is a Fixed Term Full Time contract until 1 September 2026 with the opportunity for permanency subject to review.
The role will work within a hybrid model which includes 3 days working from home and 2 days from our Bowen Hills office each week to ensure a healthy, work life balance.Key responsibilities of the role:Lead and mentor the accounts receivable team, delegating tasks, monitoring performance, and backfilling accounts officers when neededHandle escalated billing inquiries from residents and their families while ensuring strong relationships and effective communication with staffEnsure adherence to aged care regulations, update and improve accounts receivable processes, and develop comprehensive policy and procedure guidesOversee the preparation and management of invoices for residents, ensuring they comply with aged care standardsSupport the accounts team with payment statement reconciliation and assist with community-related billing events and processesThings that work for us:Demonstrated numeracy skills and accurate data keying abilities, coupled with an understanding of accounting conceptsThe ability to effectively liaise with residents and their representatives to ensure accounts are paid in full and on timeDesire to create and maintain collaborative and effective relationships with multidisciplinary team membersFlexibility in working within a shared services teamStrong problem-solving and analytical skillsThings that work for you:Ability to visibly see your impact on the business and its serviceCompetitive salary packaging optionsDiscounted private health insuranceEmployee Assistance Program for staff and their familiesAccess to the Fitness Passport (FP)At St Vincent's we value inclusivity and diversity and acknowledge the importance of creating a work environment that is welcoming, safe, fair and impartial and invites people from all backgrounds to join us.Pre-Employment ChecksYour employment is conditional upon the completion of all required pre-employment checks, including relevant immunisations.Equal OpportunityWe celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.How To ApplyPlease submit your application via the Apply button, include your resume and a brief cover letter outlining your experience and suitability.Respectfully, no recruitment agencies.Closing Date:13 October 2025 11:59pmReconciliation Action Plan:Code of Conduct:

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