Relationship Officer

2 weeks ago

Australia Right At Home Full time

**Description**:
Right at Home provide exceptional in-home care and support for a range of clients in the **Perth South-Eastern Suburbs and our Mission is to improve the quality of life for those we serve.**

Due to continued growth of our business, we urgently seek a dynamic individual to take on a newly created role of Relationship Officer responsible for raising awareness of our organisation across Perth and the South-Eastern suburbs of Western Australia, specifically, to grow the Perth region.

The Relationship Officer needs to demonstrate the ability to create digital marketing and promotional material across various social media platforms to raise awareness across the community and home care sectors and possess strong stakeholder management skills to build strong partnerships with these groups long-term.

You will report directly to an amazing Client Liaison Officer who is self-driven and committed to offering the highest level of service to clients we currently serve.

Your role will be to develop new business opportunities and you ideally should have:

- Experience in the Community or Home Care sector (advantageous but not essential)
- The ability to promote services and programs to external stakeholders across the health and human-services sectors.

We deliver services under a range of funding sources, including private pay clients and My Aged Care with our primary responsibility to provide quality home care and assistance to our fast-growing client base.

The successful applicant will be working with our care team, liaising with clients, family members, staff, and a wide range of stakeholders to ensure services are provided in accordance with client needs, and the goals and objectives of the business.

Additionally, completing assessments, reviewing client plans to ensure we deliver quality outcomes for all and to manage internal and external sales enquiries to develop and maintain new and existing referral sources.

**Qualifications**:
The Relationship Officer will be responsible for:

- Building strong connections with clients and their families
- Service coordination
- Organise support to clients with disabilities and monitoring and reporting on their progress
- Referring clients to agencies that can provide additional help
- Assessing client needs and resources for health, welfare and other facilities and services
- Maintaining accurate records of incidents and feedback as required
- Re-organising work priorities to meet the needs of a fast-paced environment
- Supporting all clients to meet their goals
- Conducting Client Care Assessments and Care Planning
- Supervision and management of Care Staff
- Discussing and promoting Right at Homes services with medical professions and referral sources
- Perth based with some travel
- Ability to work in a fast-paced environment

**Preferred Skills**:

- Experienced in assessing and planning client needs
- Sound understanding of the Aged Care and Disability systems is ideal
- A strong client focus, which is based on their goals, preferences and needs
- Demonstrated experience managing staff
- Current National Police Check
- Working with Children Check
- Full Drivers Licence
- Organisational, administrative and time management skills are essential

  • Relationship Officer

    2 weeks ago

    Australia Right At Home Full time

    **Description**:Right at Home provide exceptional in-home care and support for a range of clients in the **Perth South-Eastern Suburbs** **"Our Mission is to improve the quality of life for those we serve".**We are seeking a Relationship Officer who will be the bridge between Right at Home and the community, identifying gaps in services, gaining referrals,...

  • Customer Relationship Officer

    7 days ago

    Australia Right At Home Full time

    **Description**:**Be a key player in encouraging customer service excellence**If you're someone who takes pride in improving the lives of others and enjoys making a positive difference, we'd love to meet you**About Right at Home: " Our Mission is to improve the quality of life for those we serve".**Right at Home is a leading provider of in-home care...

  • Customer Relationship Officer

    2 weeks ago

    Australia Right At Home Full time

    **Description**:**Be a key player in encouraging customer service excellence**If you're someone who takes pride in improving the lives of others and enjoys making a positive difference, we'd love to meet you**About Right at Home: " Our Mission is to improve the quality of life for those we serve".**Right at Home is a leading provider of in-home care...

  • Engagement & Relationships Officer (Home Care)

    2 weeks ago

    Australia Right At Home Full time

    **Description**:Right at Home provide exceptional in-home care and support for a range of clients in the **Perth South-Eastern Suburbs.** **"Our Mission is to improve the quality of life for those we serve".**We are seeking an **Engagement & Relationship Officer **to help grow our client base and strengthen our relationships with healthcare providers. You...

  • Relationship Building Officer

    2 weeks ago

    Australia beBeeCustomerRelations Full time $64,000 - $83,000

    Customer Relations Officer Job DescriptionWe are seeking a skilled Customer Relations Officer to join our team in the Contact Centre. The ideal candidate will be responsible for delivering exceptional customer service and support.

  • Relationship Manager

    7 days ago

    Australia Singtel Group Full time

    OverviewAt Optus, we don't sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit.We are seeking a dynamic and proactiveRelationship Managerto join our Mid-Market teambased in Macquarie Park, Sydney. In this role, you will...

  • ICT Relationship Professional

    2 weeks ago

    Australia beBeeRelationship Full time $91,702 - $104,753

    Job DescriptionWe are seeking a highly skilled and motivated professional to join our team as a Relationship Manager. In this role, you will be responsible for establishing and maintaining productive working relationships between Joint Capabilities Group (JCG), Defence Enabler partners and Defence personnel.You will aim to provide JCG Operations Division...

  • Relationship Manager

    2 weeks ago

    Australia Sonic HealthPlus Full time $80,000 - $120,000 per year

    ABOUT USProudly Australian, Sonic HealthPlus is now the largest provider of corporate medicine in the country. With a national network of wholly owned metropolitan and remote clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and wellness services to both large and small corporate and community groups.ABOUT THE...

  • Relationship Specialist

    2 weeks ago

    Australia Australian Retirement Trust Full time $90,000 - $120,000 per year

    Why join us?You'll get 14% super as standard, to help your future come alive. Unleash your potential and build a career to be proud of through excellent training and development opportunities. Balance your work between in-person days at our purpose-built hubs and working from home. In the office, enjoy end of trip facilities, a yoga and multi-faith room,...

  • Customer Relationship Specialist

    1 week ago

    Australia beBeeRelationship Full time $60,000 - $80,000

    We are seeking a skilled Customer Relationship Specialist to build, maintain and nurture relationships with our valued clients.Key Responsibilities:Respond promptly to incoming phone calls in a professional manner.Process client orders efficiently and effectively.Collaborate with dispatch and sales teams to ensure timely product deliveries meet customer...