
Bookings/Customer Service Representative
5 days ago
About the business
Since 2000 Bodycare Workplace Solutions have been the market leader in the delivery of occupational health solutions to workforces around Australia and New Zealand. We partner with companies to provide them with tailored onsite injury prevention, OHS consulting services and health assessments.
Key Responsibilities
- Provide first point of contact for all queries, seeking guidance and escalating to the appropriate person where necessary
- Scheduling of all pre-employments, clinic and onsite physiotherapy appointments
- Ensure all booking related client KPI's are adhered to
- Answer and deliver high quality service to a high-volume of calls
Benefits and perks
- Work for a dynamic and innovative company. Be a part of an industry-expert team
- We invest in our employees and provide ongoing training and support opportunities
- Fun and friendly office culture
- A progressive and forward-thinking company
- Southbank location - opposite the South Melbourne markets
Skills & Experience
- Customer service experience
- Proven ability to manage multiple and competing priorities
- Driven, energetic and organised with a flexible working attitude
- Strong communication & interpersonal skills
- Great attention to detail
- Experience working in the healthcare industry an advantage
- Call centre experience an advantage
**Salary**: $55,000.00 per year
**Benefits**:
- Professional development assistance
Schedule:
- Monday to Friday
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