Field Service Tech

Select how often (in days) to receive an alert:Field Service Technician will provide breakdown and general service for all makes of Compressors and ancillary equipment and to promote Gardner Denver Service ensuring customer satisfaction through quality workmanship.
Has the authority to initiate action when a non-conformance is identified and recommend solutions through designated channels.ResponsibilitiesCustomer ServiceProvide after hours call out assistance and call back availability when rostered on duty.Conduct overnight field trips to service breakdowns, maintenance and customer supportPromote and sign up medium to long-term customers under the Air Cover preventative maintenance plansProvide Customer support (internal and external) for the assigned equipmentComplete all documentation and administrative requirements.Pass sales leads onto sales staff.Achieve weekly and monthly productivity targets.Ensure company owned equipment & premises are kept in a clean, presentable and serviceable conditionTrain, Support, coach and Mentor new and existing colleguesBreakdown, Maintenance & RepairInstall, repair and maintain the range of CompressorsContribute to the co-ordination, support and day to day running of the GD Service Business Team.
In the event of a breakdown, test the equipment/system and carryout fault finding and repairs.Carry out technical preventative maintenance and general service work.Ensure that sites where servicing is performed are left clean and tidyHealth Safety & EnvironmentConduct the risk assessment and ensure the working environment is safe at all times and activities conducted are safe and don't harm self or other employees or customer employeesMaintain Safety compliance with the relevant legislation and regulationsEliminate risks in the working environment by conducting housekeeping, and working with the Customer's line manager to eliminate or at least mitigate the hazards before commencing workPromote and support the reporting of incidents such as near miss, accident or equipment damage using the reporting systemParticipate and conduct safety audits for assigned areasReportingSubmit all the risk assessments and Job safety analysis within 48 hours of being completedSubmit timesheets daily of hours worked, work conducted, location and the job numberOther responsibilities as assigned or requiredKnowledge of Compressors or similar is essentialAbility to converse and communicate Technical and Product information to Customers internal and external.Intermediate Computer Skills (Word, Excel & PowerPoint)Demonstrated Analytical and problem solving skillsProblem solving and able to determine root causeOrganised self starterTrade Qualifications Cert III - Fitter and Turner with a minimum of 5 years Maintenance experience Special Accommodation If you are a person with a disability and need assistance applying for a job, pleasesubmit a request .
Lean on us to help you make life better We think and act like owners.We are committed to making our customers successful.We are bold in our aspirations while moving forward with humility and integrity.We foster inspired teams.Ingersoll Rand is committed to achieving workforce diversity reflective of our communities.
We are an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.