Field Service Tech

1 day ago

Sydney, New South Wales, Australia Ingersoll Rand Full time
Overview

Field Service Technician will provide breakdown and general service for all makes of Compressors and ancillary equipment and to promote Gardner Denver Service ensuring customer satisfaction through quality workmanship. Has the authority to initiate action when a non-conformance is identified and recommend solutions through designated channels.

Responsibilities
  • Customer Service
    • Provide after hours call out assistance and call back availability when rostered on duty.
    • Promote and sign up medium to long-term customers under the Air Cover preventative maintenance plans
    • Provide Customer support (internal and external) for the assigned equipment
    • Complete all documentation and administrative requirements.
    • Pass sales leads onto sales staff.
    • Achieve weekly and monthly productivity targets.
    • Ensure company owned equipment & premises are kept in a clean, presentable and serviceable condition
    • Train, Support, coach and Mentor new and existing colleagues
  • Breakdown, Maintenance & Repair
    • Install, repair and maintain the range of Compressors
    • Contribute to the co-ordination, support and day to day running of the GD Service Business Team. In the event of a breakdown, test the equipment/system and carryout fault finding and repairs.
    • Carry out technical preventative maintenance and general service work.
    • Ensure that sites where servicing is performed are left clean and tidy
  • Health Safety & Environment
    • Conduct the risk assessment and ensure the working environment is safe at all times and activities conducted are safe and don't harm self or other employees or customer employees
    • Maintain Safety compliance with the relevant legislation and regulations
    • Eliminate risks in the working environment by conducting housekeeping, and working with the Customer's line manager to eliminate or at least mitigate the hazards before commencing work
    • Promote and support the reporting of incidents such as near miss, accident or equipment damage using the reporting system
    • Participate and conduct safety audits for assigned areas
  • Reporting
    • Submit all the risk assessments and Job safety analysis within 48 hours of being completed
    • Submit timesheets daily of hours worked, work conducted, location and the job number
  • Other Responsibilities As Assigned Or Required
Key Competencies
  • Knowledge of Compressors or similar is essential
  • Ability to converse and communicate Technical and Product information to Customers internal and external.
  • Intermediate Computer Skills (Word, Excel and PowerPoint)
  • Demonstrated Analytical and problem solving skills
  • Problem solving and able to determine root cause
  • Organised self starter
  • Trade Qualifications Cert III - Fitter and Turner with a minimum of 5 years Maintenance experience
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Engineering and Information Technology
Industries
  • Industrial Machinery Manufacturing
#J-18808-Ljbffr

  • Field Tech Analyst

    3 weeks ago

    Sydney, New South Wales, Australia NTT DATA, Inc. Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Field Tech Analyst - Windows OS...

  • Field Tech Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertNTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Field Tech Analyst - Windows OS...

  • Field Service Tech

    4 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Job SummaryThe Field Service Technician will provide breakdown and general service for all makes of Compressors and ancillary equipment, promoting Gardner Denver Service and ensuring customer satisfaction through quality workmanship. The technician has the authority to initiate action when a non-conformance is identified and to recommend solutions through...

  • Field Service Tech

    6 hours ago

    Sydney, New South Wales, Australia Ingersoll Rand Compressor Systems & Services Full time

    OverviewField Service Technician will provide breakdown and general service for all makes of Compressors and ancillary equipment and to promote Gardner Denver Service ensuring customer satisfaction through quality workmanship. Has the authority to initiate action when a non-conformance is identified and recommend solutions through designated...

  • Field Service Tech

    8 hours ago

    Sydney, New South Wales, Australia Ingersoll Rand Compressor Systems & Services Full time

    OverviewField Service Technician will provide breakdown and general service for all makes of Compressors and ancillary equipment and to promote Gardner Denver Service ensuring customer satisfaction through quality workmanship. Has the authority to initiate action when a non-conformance is identified and recommend solutions through designated...

  • Field Service Tech

    3 days ago

    Sydney, New South Wales, Australia Ingersoll Rand Full time

    Job SummaryField Service Technician will provide breakdown and general service for all makes of Compressors and ancillary equipment and to promote Gardner Denver Service ensuring customer satisfaction through quality workmanship.Has the authority to initiate action when a non-conformance is identified and recommend solutions through designated...

  • Field Service Tech

    3 days ago

    Sydney, New South Wales, Australia Ingersoll-Rand Plc Full time

    Select how often (in days) to receive an alert:Field Service Technician will provide breakdown and general service for all makes of Compressors and ancillary equipment and to promote Gardner Denver Service ensuring customer satisfaction through quality workmanship.Has the authority to initiate action when a non-conformance is identified and recommend...

  • Field Service Tech

    3 days ago

    Sydney, New South Wales, Australia Ingersoll-Rand Plc Full time

    Select how often (in days) to receive an alert:Field Service Technician will provide breakdown and general service for all makes of Compressors and ancillary equipment and to promote Gardner Denver Service ensuring customer satisfaction through quality workmanship.Has the authority to initiate action when a non-conformance is identified and recommend...

  • Field Service Tech

    1 day ago

    Sydney, New South Wales, Australia Ingersoll Rand Full time

    Overview Field Service Technician will provide breakdown and general service for all makes of Compressors and ancillary equipment and to promote Gardner Denver Service ensuring customer satisfaction through quality workmanship. Has the authority to initiate action when a non-conformance is identified and recommend solutions through designated channels. ...

  • Service Coordinator

    3 weeks ago

    Sydney, New South Wales, Australia Truck-Tech Group Full time

    From $70k base, dependent on experienceTRUCK TECH is growing, and we're looking for a proactive and organized Service Coordinator to join our Fleet Services team in Chipping Norton.This role is perfect for someone with a keen eye for detail, strong coordination skills, and a passion for keeping operations running smoothly behind the scenes.The Role: Manage...