Employee Relations Case Specialist

**About Woolworths Group
Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand's largest retailer. A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.
- **Flexible working arrangements on offer**:

- **Sydney based opportunity - Open to other localities**:

- **Full-time permanent role
**We are Woolworths Group
**We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose - 'to create better experiences together for a better tomorrow.' It's that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

**Welcome to the People Team**

Better experiences for our Team Members are the key to unlocking a better future for our customers and communities. Our People Team is responsible for powering the trajectory of our business and the wellbeing of our people - through the design and delivery of a seamless and enriching Team Member experience. One that strengthens the foundations of our organisation by empowering passionate Team Members to become purpose-led Woolworths Group advocates and attracting a new generation of talent to the group.

**The Opportunity
**We are seeking an experienced ER Specialist to join our team. You will join a close knit team who foster a culture of collaboration and service excellence. We are enabled by effective and efficient people processes and technology to support the management of our ER matters end to end with a focus on team members wellbeing and experience

**What you'll do:
- Conducting end to end investigations into a variety of challenging ER matters from grievances through to significant bullying, harassment, fraud or misconduct cases
- Preparing documents and responses for matters before the Fair Work Commission and other tribunals
- Representing the Woolworths Group at conciliations and dispute matters in the Fair Work Commission and other tribunals
- Managing complex matters involving ill and injured team members Providing leaders with recommendations and advice in relation to legislation, policies and procedures**What you'll bring:
- Significant relevant experience in employment/labour law through either a HR or ER/IR role
- Excellent negotiation and influencing skills, to engage with a wide range of stakeholders and customers
- Strong communication skills, stakeholder management and relationship building skills are important as is a commercial orientation Effective time management and the ability to manage a number of competing priorities and time sensitive cases**What you'll experience:
- The opportunity to grow with the group
- Strong mentorship and development; opportunity to collaborate with some of the brightest and best minds in Australia
- Hybrid or fully remote working arrangements depending on your home location
- Unparalleled growth opportunities Get your Woolies worth through team member benefits across all of our brands#work180 #LI

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We'd love to h