Visitor Information Officer

1 week ago

Sydney, New South Wales, Australia Waternsw Full time

Ready to make a splash in your career? WaterNSW is seeking an experienced Visitor Information Officer to join our team.

This is an opportunity to work with an essential organisation creating a more sustainable future for the state.

This is a casual role with the opportunity to work week days, weekends and public holidays based on availability.

**Our **perks** and Benefits**:
At WaterNSW, we believe that our employees should be as well taken care of as our rivers, dams, and pipelines, that's why we offer a load of benefits.
- Flexible working
- Attractive remuneration
- And so much more

**What **you'll** do**:

- Ensure all activities are undertaken with the safety of people as the number one priority and at all times role model safe behaviour.
- Provide quality customer service and support the day to day operation of WaterNSW Warragamba Dam Visitor Centre, ensuring WaterNSW's business requirements are met.
- Facilitate and encourage visitor engagement in learning opportunities, assist visitors to interpret exhibitions, displays and publications and deliver informal talks with individuals and groups from diverse age ranges and cultural backgrounds.
- Support the delivery of WaterNSW's visitor and education programs by providing feedback on trends in visitor interests and needs, advice on potential improvements to exhibitions resources, maintaining statistical records and safe storage, handling and re-ordering of stock.

**What we are looking for**:

- Current Drivers Licence
- First aid certificate or willing to attain one
- NSW Working with children check or willing to attain one
- Experience in interacting and engaging with the community in a customer service or education environment
- Experience in responding appropriately to public enquiries and providing information to individuals and groups across diverse cultural backgrounds and ages.
- Demonstrated high level interpersonal, verbal and written communication skills, including negotiation and conflict resolution skills.

**Who is **WaterNSW**?**

When people think of essential human services, water supply is one of the first things that come to mind - and that's where WaterNSW comes in. We are NSW's primary bulk water supplier, river operator and comprehensive provider for licensing, water trades and water information.

Click for Position Description - Please note this can only be accessed on the WaterNSW Careers Page.

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