
Customer Support Specialist
2 weeks ago
Overview
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.
With 23,000 employees in over 150 countries, Xylem is at the forefront of addressing the world\'s water challenges.
The Customer Support Specialist role is based in Perth, WA, Australia.
Responsibilities
Assist with technical selections and product configuration
Build technical knowledge in targeted areas of expertise to enable rapid, accurate and high-quality responses for Xylem customers
Manage purchase orders from receipt through delivery
Provide order status updates and follow up on delays
Build relationships with customers
Collaborate with other departments to develop product and technical knowledge for rapid responsiveness and customer satisfaction
About You
Excellent interpersonal skills with the ability to communicate with customers
A strong technical aptitude is highly desired
Willing to learn and grow with the business
Resourcefulness, creativity and a continuous improvement mindset
Strong collaboration skills and teamwork
Demonstrated problem-solving capability
Competency in using ERPs, CRM software and other applications
If you\u2019re ready to launch your sales career in the water industry, APPLY NOW.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use.
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Industrial Machinery Manufacturing
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