Customer Support Specialist

1 week ago

Perth, Western Australia beBeeCustomerSupport Full time $60,000 - $95,000

**Job Opportunity**

We are seeking an experienced Customer Support Specialist to join our team based in Welshpool. This is a fixed-term position that will provide high-level support to internal and external customers for all queries regarding parts interpretation, quotes, sales orders, and deliveries.

The successful candidate will be responsible for:

  • Delivering high-quality parts interpretation in a timely and professional manner through analysing parts books and other systems
  • Providing customers with accurate estimates of lead time and cost utilizing the inventory and pricing systems
  • Promoting the company's products positively and following quality assurance processes
  • Maximising sales through proactively engaging with customers and providing solutions

This role requires strong communication and problem-solving skills, as well as intermediate to advanced computer skills with Microsoft suite. A current driver's licence is essential, and a forklift licence is advantageous.

We offer a competitive remuneration package, a zero-harm culture, and opportunities for career progression on a global scale.

**Key Responsibilities:**

  1. Parts Interpretation: Analyse parts books and other systems to supply correct parts
  2. Customer Support: Provide high-quality support to internal and external customers
  3. Sales Maximisation: Proactively engage with customers and provide solutions to maximise sales

**What We Offer:**

  • A competitive remuneration package
  • A zero-harm culture
  • Opportunities for career progression on a global scale

**About Us:**

We are a dynamic, supportive, and inclusive work environment committed to driving success through people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities, and generations.

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