Outbound Call Assistant

1 week ago

Sydney, New South Wales, Australia Digitech Lab Full time

Key Responsibilities:

- **Outbound Calls**: Make outbound calls to prospective and existing customers to promote products, services, or special offers.
- **Lead Generation**: Identify and qualify sales leads, gathering relevant information to create potential sales opportunities.
- **Sales**: Actively promote and upsell products/services to customers, meeting or exceeding sales targets.
- **Customer Relationship Management**: Build and maintain positive relationships with customers by providing excellent customer service and addressing inquiries.
- **Data Entry**: Accurately log customer interactions, call outcomes, and follow-up actions in the CRM system.
- **Feedback Collection**: Collect and relay customer feedback to relevant departments to help improve products and services.
- **Follow-Up**: Conduct follow-up calls to ensure customer satisfaction and maximize sales opportunities.

Pay: $27.77 - $30.19 per hour

**Benefits**:

- Salary packaging

Supplementary Pay:

- Monthly bonus

Work Authorisation:

- Australia (preferred)

Work Location: In person

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