Outbound Sales Representative

1 week ago

Sydney, New South Wales, Australia Hcf Full time

**About the Role**

As an Outbound Sales Representative, you will provide Uncommon Care to our customers. We are looking for you to bring your Human touch to this Call Centre role. You will be proactively reaching out to consumers shopping for Private Health and Life Insurance to guide them and provide them with advice so they can make the right healthcare choices for themselves and their families.

This is a full-time, hybrid position. When you work from the office, you'll be based in our brand new, high-tech Parramatta Call Centre.

**Responsibilities**
- Perform outbound calls to non-members who are actively shopping for Private Health Insurance via Digital chanels
- To provide answers to any enquiries in a clear, non-technical manner
- Maintain confidentiality of member information
- Maintain accuracy of member information, reporting and sales pipeline

**About You**
- Strong commitment to providing outstanding customer service & sales
- Previous experience in a Call Centre (preferably outbound and inbound activity)
- Desire and commitment to work within a team dedicated to achieving team and individual performance objectives
- A positive attitude and willingness to embrace change
- Ability to work under pressure
- Self-driven and motivated
- Excellent telephone communication skills

**Culture**
- 50% discount on HCF Hospital and Extras Insurance from day one Plus discounts on other HCF products, such as pet and travel insurance
- 18 weeks Parental Leave from your first day
- Hybrid working environment; working from home and from our brand new Parramatta office
- Learning and development programs - both internal opportunities and external training budget
- Mental Health Programs and Health and Wellbeing Initiatives

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