Process Governance Analyst

**About the Role**
As a Process Governance Analyst your role is to utilise your business process skills to model and improve Bank of Queensland group process's and contribute to the effective operation of the Business Process Management objectives of the group.

In this newly created role, you will join a small and growing team which focus on the operational process governance of BOQ Group. This role will ensure accurate and timely completion of Process models and maps in SAP Signavio and other appropriate tools for process improvement. Working collaboratively with internal stakeholders, projects, initiatives and continuous improvement activities, the business Process Analyst will champion continuous improvement, and ensure the overall governance activities for Process Models and maps is maintained in SAP Signavio.

Day to day this role will see you leverage a variety of continuous improvement principles and tools to maximize productivity and innovation. You will also support and improve processes in terms of process flow mapping, data collection and analysis, testing and problem solving. Plus, as an active member of the Process Centre of excellence, you will be involved in support the shaping, steering, and implementing of a consistent approach and message concerning the continuous improvement & transformation across the BOQ group and support the development of the business case and benefit tracking.

Other responsibilities will include:

- Providing administration and operational support for Group Operations Process Governance and Change Committee
- Staying current with external project management, change management and continuous improvement "best practices"
- Analysis of business and user needs with documentation of requirements
- Be involved in Cross functional Delivery Squads where applicable
- Support projects with project management methodology and tasks

**About you**
We are seeking a pro-active, self-starter with exceptional communication skills and the ability to interrogate data with the skill to communicate analysis findings to both technical and non-technical audiences.

You will be analytically minded and curious to gain deeper understandings of complex data/relationships, a team player that works well with other team members as well as being comfortable working autonomously.

Other attributes you will possess are:
**About Us**
BOQ is one of Australia's leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ's Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.

**Our Benefits**
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- BUPA Corporate Plan
- Employee Assistance Program (EAP)
- A 'zero tolerance' to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
- 5 employee diversity network groups focusing on; First Nations Reconciliation Council, Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career.
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index.

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ02043