Business Change Consultant, Oceania

1 week ago

Melbourne, Victoria, Australia Dsv Full time

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 86972
Time Type: Full Time

Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV's global family.

DSV Air & Sea is seeking to hire a skilled and passionate Business Change Consultant, Oceania in Melbourne.

The position is the best practice ambassador for operational efficiency and excellence of our organisation. Largely projects or topics based this position is responsible for investigating, analyzing and implementing changes to business processes in accordance with Global and Quality assurance standards. Servicing internal customers across the Australia and New Zealand DSV network, this role may require domestic and international travel.

**Your typical day at DSV**:

- Collect, investigate and analyze data to provide evidence for how and why findings will be an effective and efficient solution to the required business area.
- Lead and execute projects and business changes to assigned deadlines/timeframes.
- Ensure process alignment with Global Business Process Operating groups and Change Management Groups.
- Create, interpret, implement and review quality assurance standards into the business operations to ensure business improvement customer satisfaction.
- Carry out auditing as required for ISO, business process, quality, and any assigned projects.
- Oversee and report quality assurance findings using the Vault platform.
- Liaise with internal and external stakeholders for quality assurance programs, troubleshooting, and projects.
- Support Senior Manager, Business Change & Quality through related administrative duties and ad hoc projects/tasks.
- Developing and providing accurate reports for senior management on a routine basis.
- Use teams/webcasts to lead training, presentations and conference calls with relevant stakeholders.
- Update and maintain DSV Central content (including but not limited to pages, policies, procedures, forms etc).
- Support departments during implementation of significant client and supplier accounts.

**About you**:

- Industry knowledge and experience in similar roles.
- Experience using CargoWise One.
- Advanced Excel skills.
- Strong finance acumen.

**Why DSV?**

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.

At DSV, we believe diversity gives us a competitive edge and as such we value the diverse backgrounds and experiences that people bring to our business. We welcome everyone from all walks of life including First Nations Peoples, Veterans, and people of all ages, genders, and abilities. Everyone should feel welcome here. We're all about hiring the best talent. We want a team that's as diverse and dynamic as our communities.

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