
Office Administration Assistant And Allocations
5 days ago
Position Description
**Position title: Administration Assistant and Allocations**
**Reports to: Independent Living Victoria Pty Ltd (ILV) - Director**
**Location: Melbourne**
**Hours: Casual**
**Purpose of Position**:
Support Independent Living Victoria to provide high quality care and support services to all clients on weekends and other shifts as required. Manage all administrative duties requested/required to ensure business objectives are achieved.
**Primary Objectives**:
- Administration's Assistants ensure accurate client and staff records are maintained
- Administration's Assistants meet all request in a timely manner
- Administration's Assistants maintain patient confidentiality and quality care.
- Administration's Assistants assist with communication between patients, family and support staff.
**Key Accountabilities**:
**Customer Service**
- Establish trust and build rapport with existing clients and staff
- Develop new business relationships with prospective clients
- Answer and respond appropriately to phone calls
- Maintain positive relationships with clients - customers and staff
- Proactively maintain relationships including outbound phone calls to clients
- Assistant recruitment manager with tasks as requested
- Monitor office and uniform supplies and order as required
**Rostering**
- Seek to fill shifts with support workers at various locations by allocating appropriate support worker to various clients in line with client requests and support worker ability
- Promptly respond to customer requests
- Daily booking/replacement of support workers and recording on roster systems.
- Forward booking support workers and recording on roster
- Effectively maintaining records on the roster system
**1 | **P a g e
- Maintain effective communication with all team members
**Core requirements of the job holder**:
- Possess a practical general knowledge of a human rights-based approach.
- Develops general knowledge of and can offer person centred active support.
- Applies positive customer service principles.
- Understands relevant stakeholder relationships and the importance of these.
- Works positively and collaboratively with team members.
- Follows ILV's policy and practice manuals and code of conduct.
- Follows and implements workplace health and safety guidelines and instructions.
- Organises own work, manages time and contributes to work planning.
- Demonstrates confidentiality and diversity awareness.
- Undertakes administrative tasks necessary for the role including maintaining appropriate documentation and the use of ILV's systems.
- Takes on board, accommodates and accepts feedback.
- Adopts personal accountability in own role and reports concerns/incidents or breaches in practice.
- Role models dignified and respectful interactions with members of the broader community.
- Resolves routine problems.
- Uses relevant technology to develop resources.
- Shows commitment to ongoing skills development.
- Actively adapts, accepts and is willing to change within the context of the job role and wider organisation or community changes.
- **Knowledge, skills, experience and values required**:
- Superior customer service skills
- High work ethic and competitive nature
- Ability to create and maintain interpersonal relationships with the nurses and customers
- Good knowledge of office administration
- Experienced team player
- Excellent written and verbal English communication skills
- High attention to detail
- Confident, resourceful and positive approach
- Demonstrated effective time management, organisational and prioritization skills
- A practical approach to problem solving, troubleshooting and decision making
**2 | **P a g e
The successful applicant will be highly driven and ambitious with a strong desire to succeed
**3 | **P a g e
**Job Type**: Casual
**Salary**: From $35.00 per hour
**Benefits**:
- Professional development assistance
Schedule:
- 8 hour shift
Supplementary Pay:
- Penalty rates
Ability to commute/relocate:
- Beaumaris, VIC 3193: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Office administration: 1 year (preferred)
**Language**:
- English (required)
Work Authorisation:
- Australia (required)
-
Allocations Officer
2 weeks ago
Melbourne, Victoria, Australia The Royal Women's Hospital Full time $66,000 - $73,711 per yearOngoing, full time position (1.0 EFT)- with a monthly ADO, or part time 0.5 EFTParkville location, with multiple public transport options available$66,000 - $73,811+ salary packaging + super + 5 weeks annual leaveThe Royal Women's Hospital is one of Australia's oldest and most distinguished tertiary hospitals dedicated to improving the health and wellbeing...
-
Allocations Officer
1 week ago
Melbourne, Victoria, Australia Essential Personnel Services Full time**About Us**:Essential Personnel Services (EPS) is a locally owned, family business with a passion and drive for success, through lunatic thinking, being focused and caring for our community. We pride ourselves in having qualified and trained casual workforce in the Community Services industry, primarily in Youth Justice and Residential Care throughout...
-
Administration Assistant
1 week ago
Melbourne, Victoria, Australia Australia Wide Office Staffing Full time$36.40 per hour- Monday to Friday - 4 to 8 weeks- 9am to 5pm or 8am to 4pm- Temporary with a possibility of permanency- Pakenham location**About The Company**Electrical services company specialising in both Residential and Commercial Solar Installations throughout Victoria.**About You**You are an experienced Administration Assistant with the skills and...
-
Allocations Officer
1 week ago
Melbourne, Victoria, Australia The Royal Women'S Hospital Full timeLocation: Melbourne | Northern MetropolitanJob type: Not providedOrganisation: The Royal Women's Hospital**Salary**: Salary not specifiedOccupation: Administration/SecretarialReference: 25047**Allocations Officer, Casual Workforce****Ongoing - One Full time role (or 2 part-time job share roles will be considered)****Eight hour shifts, 12:00pm - 20:30pm,...
-
Allocations Assistant
1 week ago
Melbourne, Victoria, Australia Monash Health Full timeLocation: Melbourne | Southern MetropolitanJob type: Part timeOrganisation: Monash Health**Salary**: Salary not specifiedOccupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Management, ProcurementReference: 58117**About Monash Health**Monash Health is Victoria's largest...
-
Allocations Officer
1 week ago
Melbourne, Victoria, Australia The Royal Women'S Hospital Full timeLocation: Melbourne | Northern MetropolitanJob type: Not providedOrganisation: The Royal Women's Hospital**Salary**: Salary not specifiedOccupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Human Resources, IT and Telecommunications, Information ManagementReference: 24722**Allocations Officer, Casual Workforce****Ongoing -...
-
Fleet Allocations Officer
2 weeks ago
Melbourne, Victoria, Australia Private Advertiser Full time $60,000 - $80,000 per yearAbout the Starbuck GroupThe Starbuck Group is a leader in heavy earthworks and civil construction, known for delivering high-quality results on time and within budget. With a strong set of core values, we specialise in projects of all sizes across Victoria, leveraging our adaptability, expertise, and extensive experience to continuously exceed client...
-
Allocations Officer
2 weeks ago
Melbourne, Victoria, Australia Sunrise2Sunrise Full time $60,000 - $80,000 per yearThis position involves working onsite from Monday to Friday, 7.00am-7:00pm across a rotating roster, plus working rotating weekend shifts on-site between 7:00am- 3:00pm.About UsSunrise2Sunrise is a proudly family-owned and values-driven organisation providing care through a professional yet personal approach. We are a registered provider with NDIS, DFFH...
-
Allocations Officer
1 week ago
Melbourne, Victoria, Australia Western Health Full timeLocation: Melbourne | Western MetropolitanJob type: Part timeOrganisation: Western Health**Salary**: Salary not specifiedOccupation: Administration/SecretarialReference: 50693The Nursing and Midwifery Workforce Unit (NMWU) at Western Health - Williamstown campus, is seeking highly motivated Allocations Officers for permanent part time positions to work...
-
Allocator
1 week ago
Melbourne, Victoria, Australia Decjuba Full timeCareer growth opportunities with an expanding fashion retailer- Career development opportunities in a fast-growing industry #gamechanger- AMAZING Head Office events calendar and gorgeous office workspace**AT DECJUBA WE**We have a strong focus on innovation and are dedicated to pushing ourselves to be better than yesterdaywe are our own competition We are...