
Customer Service Agent
7 days ago
Join us in an exhilarating position where you'll assist clients on their online journey As a customer service agent, you'll handle incoming calls from customers with a wide range of queries, from product information and pricing, to missing deliveries and broken items upon arrival. Your expertise will be crucial in providing top-notch service and ensuring a smooth customer experience. Don't miss out on this exciting opportunity to make a difference
**Key Details**
- Commencing late September early October
- Contract ends 30th December 2024
- Part Time positions available (20-30 hours per week)
- Monday to Friday - 8:30am to 9pm, Saturday - 9am to 9pm, Sunday 10am to 8pm (rotating roster
- full availability required)
- Melbourne CBD location
- Australian based role
**Key Responsibilities**
- Provide exceptional and personalized customer service by promptly responding to inquiries with a touch of professionalism and attention to detail.
- Masterfully navigate online systems to swiftly access necessary data, allowing for quick and effective resolutions within predefined service timeframes
- Craft a seamless experience for customers by accurately recording and entering their requests and queries on user-friendly online platforms.
- Ensuring that customer records are meticulously maintained with up-to-date information
**About you**
You will have previous customer service experience, preferably in a contact center environment, though not mandatory. Your exceptional ability to guide, support, and communicate effectively with diverse groups of people will be a valuable asset in this role. Your excellent communication skills, coupled with an innate talent for active listening and understanding customers' needs, will ensure outstanding service delivery. Your positive and proactive attitude, coupled with a can-do mentality, will drive you to go above and beyond for our customers, making you an integral part of our team.
**What we can offer**
- Join a close-knit, supportive team that values and recognizes your contributions every day.
- Access an unlimited mental health and well-being platform, empowering you to stay balanced and thrive both personally and professionally.
- Grow with us—unlock opportunities for career development and progression in a company that's invested in your future.
**Our promise to you.**
Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive.
At Probe CX equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating you and your 100%
-
Customer Service Consultant
1 week ago
Melbourne, Victoria, Australia Local Agent Finder Full time $70,000 - $120,000 per yearAbout roomrAt roomr, our team of dedicated professionals is focused on innovating and enhancing the way homeowners choose their real estate agents. We make finding the right real estate agent faster, smarter, and easier. We give homeowners the control and confidence to make the best choice on their terms.With roomr, our customers can compare local real...
-
Customer Service Agent
1 week ago
Melbourne, Victoria, Australia Service Stream Full timePrimary LocationClayton, VICJob Description SummaryTo contribute to the efficiency, profitability, and growth of Service Stream by performing a variety of customer facing and administrative functions to support existing Victorian metropolitan water meter exchange contacts, whilst adhering to relevant statutory legislation and Service Streams Policies and...
-
Customer Service Agent
1 week ago
Melbourne, Victoria, Australia Ipa Personnel Services Full timeOur client who are industry association specialists experienced at organising exceptional Trade Shows, Exhibitions and Conferences on behalf of industry bodies are currently looking for a dynamic Customer Service Agent who has strong phone-based experience and excellent computer skills. We are looking for someone that is available to commit to a 3-4 week...
-
Customer Service Agent
2 weeks ago
Melbourne, Victoria, Australia Private Advertiser Full time $50,000 - $80,000 per yearCompany DescriptionClutch Industries is a leading clutch manufacturer headquartered in Coburg North, boasting over 70 years of expertise in producing OEM specification products to high-performance modular clutch systems. With a strong global presence, our Australian-owned company is renowned internationally for delivering superior products and...
-
Customer Service Agent
1 week ago
Melbourne, Victoria, Australia Luxury Escapes Full timeJob DescriptionWe are seeking experienced full time Customer Service Agents to join our exceptionally talented team in Melbourne.Our Customer Service Agents are responsible for providing superior levels of customer service whilst handling a high volume of emails and phone enquiries resolving customer issues ensuring we deliver an unforgettable holiday...
-
Customer Service Agent
1 week ago
Melbourne, Victoria, Australia Austcorp Executive Full timeMust have experience in customer service- Must be able to pass medical and police check- Opportunities for progressionWe are searching for an experienced **Customer Service Agent** to work within our clients sheet metal site in Tullamarine**What are the benefits?**- Great culture and working environment- Top industry performer- Skilled and professional team-...
-
Customer Service Agent
1 week ago
Melbourne, Victoria, Australia Kennards Hire Full time**Customer Service Agent**- ** Collaborate with local teams to solve problems and create seamless customer experiences.**:- ** Join a dynamic, family-oriented company focused on growth, innovation, and employee development.****With Kennards Hire You Can**As a company that's been around since 1948, we know what matters most: family and it's at the heart of...
-
Customer Service Agent
4 days ago
Melbourne, Victoria, Australia Coles Supermarkets Full timeIt takes the connection of team members in many different roles to run more than 800 supermarkets across Australia. Whether you're in-store or delivering to a customers' door, life in-front or behind the shelves is fast, and it's fun. Joining Coles Supermarkets means you'll belong in a team of diverse personalities, cultures, backgrounds and beliefs, just...
-
Customer Service Agent
2 weeks ago
Melbourne, Victoria, Australia Global-E Online Ltd. Full timeWe're looking for a Customer Service Agent to join our vibrant support center, where every day brings new challenges and exciting opportunities to grow.At our rapidly expanding international company, we're passionate about delivering outstanding service and we do it all in English.That means all customer interactions and internal communications are 100% in...
-
Customer Service Agent
4 days ago
Melbourne, Victoria, Australia Luxury Escapes Full timeCompany DescriptionLuxury Escapes is one of the world's fastest growing travel businesses, reaching up to 7 million subscribers each month with exclusive limited time offers at 'insider' prices.We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer...