Retail & Rental Manager

**Location**
Mt Buller

**Department**
Altitude & Buller Sports

**Type**
Year Round

**Description**
**About Buller Ski Lifts, your next company**
The Buller Ski Lifts (BSL) group of companies operates a diverse range of businesses in Australia's leading alpine resort of Mt Buller, Victoria including Resort and Mountain Operations, Hospitality, Ski & Snowboard School and Retail & Rental.

Our 80 strong team over summer is a small, hard-working and passionate crew and when winter hits we grow to a massive team of 750+ seasonal team members and volunteers from around the world.
Through all seasons we cater to the 24 hour needs of our on mountain guests, and we take great pride in sharing our love for the alpine lifestyle in which we live and work. We are both one of Victoria's largest regional employers and a family business that prides itself on positive working relationships, high retention and recognition of excellence.
**Your next Job**
"All day, every day, the best possible Mountain experience" is our mantra and as our Buller Sports - Rental & Retail you will be responsible for leading one of our largest departments with 100 Rental & Retail Team members at its peak in Winter.

Working year-round, you will be based at Mount Buller in Winter with the choice of Mountain, Mansfield and Melbourne Offices in Summer report directly to our General Manager. As part of our Senior Management Team you will plan and manage 13 different Ski Retail & Rental Outlets both on resort and off resort.
**What we'll need from you**
As you establish yourself as a trusted advisor and strategic partner to our leadership team we will need lead and oversee daily winter operations including Retail sales, Snowsports and Chain Equipment Rental, Fleet Maintenance, Daily Locker Rentals, Tuning and Repair Services.

Your key deliverables will be:

- Building, managing and developing a passionate team of nearly 100 Managers, Supervisors and Seasonal employees
- Managing the financial and procurement elements of the business unit including budgeting, creating and meeting sales targets in addition strategic stock procurement, pricing and management.
- Developing our brand through marketing strategic marketing initiatives, fostering the service culture that makes us the retail & rental choice for winter sports
- Produce and develop safety guidelines policies and procedures that make our mountain not only the greatest, but the safest place to work

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What you'll need to succeed*
We're not looking for just anybody for this job, if you don't share a passion for the outdoors and the active lifestyle we live and breathe; this might not be the role for you.

When you come on-board with us in January next year, you will need to bring the following with you to be successful:

- Significant previous experience in managing multi-outlet teams within the retail or rental industries, ideally in the snowsports sector or other peak seasonal working environments
- Strong stakeholder management skills to further build key relationships with suppliers, school groups and add strategic input to the wider Senior Management team.
- Strong written and verbal communications (English proficiency) skills for board and management reporting
- Well-developed interpersonal, facilitation and presentation skills with the ability to engage and influence at all levels
- Demonstrated experience in negotiation, budget management, estimating, financial reporting and data analysis with a focus on improving service and performance
- The ability to embody our customer service, guest centric focuses, demonstrable honesty and integrity values

Your previous tenure within the Ski Industry will be strongly regarded but not a perquisite. You will need to stay up to date on all new industry, products and trends to bring your knowledge to our mountain.
**What you'll get in return**
With a competitive salary, this is a fantastic opportunity for a fresh start to the New Year. On Mt Buller and in nearby Mansfield where many of our staff live, you will find vibrant communities, beautiful hiking trails, camping, lakes, rivers and quality food and produce at your doorstep.

You will also get additional summer leave and flexibility, work vehicle, enviable ski industry benefits and on-mountain accommodation provided.
**What's next?