Administration Officer

Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.
This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.
About the Role
The position is primarily responsible for providing administrative support to a designated work area to facilitate service delivery within the Health Service.
- Fulfil the accountabilities and responsibilities of this role in accordance with Metro South's purpose and objectives, as outlined below.
- Provide administrative relief for all types of leave to administrative positions including emergent leave.
- Provide high level of reception and administrative support to wards/units during periods of relief for bayside facilities.
- Monitor and maintain information/health records systems (both manual and computerised) for preparation of new records, file retrieval, filing, clinical reports and patient demographics.
- Effective operation of office equipment.
- Utilise keyboard skills and Word processing skills for correspondence, clinical reports etc and use of other relevant information/health record systems and software packages.
- Ensure all data is accurately entered into all systems.
- Contribute to revenue generation for organisation by fulfilling all tasks as per policy and procedure manuals.
- Attend departmental, team and administrative meetings when required.
- Ensure patients and staff are treated fairly and with mutual respect and understanding, regardless of cultural, religious, ethnic and linguistic backgrounds.
- Exercise judgement when necessary to solve immediate problems in situations where precedents have not been set and procedures not defined.
- Manage workflows by determining priorities and precedents to ensure that work is finalised within required timeframes.
- Undertake secretarial functions such as coordinating appointments, dairy management, scheduling appointments and meetings, secretariat to meetings and any other administrative/secretariat support as required.
- Ensure patients and other staff are treated fairly and with mutual respect and understanding, regardless of cultural, religious, ethnic and linguistic backgrounds.
- Commit to patient safety and quality in the delivery of health care by actively participating in safety and quality practices.
- This position is a shift working position; applicants must be available to work all shifts on a 24 hour rotational roster. This includes evenings, nights, weekends, and public holidays. Applicants unable to fulfil these requirements need not apply.

Our ICARE2 values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
It is a condition of employment for this role for the employee to be, and remain, vaccinated against COVID-19 Health Employment Directive No. 12/21and Queensland Health Human Resources Policy B70.