Workforce Rostering Coordinator

2 days ago

Sydney, New South Wales, Australia Soldier On, Ltd Full time

Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.
We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:
Five rostered days off each fortnight
Rotating shift hours from4:30am to 10:30pm, seven days a week
Great career development and training opportunities
Tools that support smarter ways of working (ServiceNow, Genesys, UKG, T2W)
Supportive team culture that values innovation and collaboration
For team collaboration purposes, this role will be based 4-5 days per week in our Adelaide CBD office – 1 day per week WFH can be organised if needed
Make an impact at Serco
As aWorkforce Rostering Coordinatorin our Operational Support Centre (OSC) team, you'll play a key role in optimising rosters across our contracts, ensuring our teams are well-supported and operations run smoothly.
This role is ideal for someone who's proactive, detail-oriented, and energised by change.
You'll be the first point of contact for our Workforce Management system users and work closely with a diverse group of stakeholders to drive real-time decisions and improvements.
You'll spend your time focused on:
Workforce management – 60%
Performance analysis – 20%
As a Workforce Rostering Coordinator, you'll make a positive impact by:
Managing staff allocation and roster changes across multiple sites.
Ensuring roster updates are accurate, timely, and aligned with operational needs.
Backfilling vacancies and training team members on workforce management tools.
Collaborating with stakeholders to identify trends and improve performance.
Building strong internal relationships with teams across the OSC and beyond.
Triaging and resolving queries related to systems and central support.
Serco is a place for you
Experience in workforce management or roster coordination (desirable).
Ability to work independently and respond quickly in a dynamic environment.
Strong analytical skills and the ability to make real-time, data-informed decisions.
Excellent communication skills and confidence in engaging diverse stakeholders.
A keen eye for detail and a commitment to accuracy.
In joining us, you'll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.
Here, you'll appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.
Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world's most urgent and complex challenges.
We focus on serving Governments all over the globe.
The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to grow your skills across our core capabilities in Health, Defence, Maritime, Justice, and Community Services.
We celebrate diversity and welcome applications from all backgrounds and cultures – including Aboriginal and Torres Strait Islander peoples, LGBTQI+ communities, veterans, and people with disability.
You'll also have access to Employee Networks led by colleagues who are passionate about inclusion and belonging.
#J-18808-Ljbffr

  • Workforce Coordinator

    2 days ago

    Sydney, New South Wales, Australia Soldier On, Ltd Full time

    Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:Career development and training opportunitiesTools that support smarter ways of working (ServiceNow, Genesys,...

  • Roster Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia beBeeResourceManagement Full time $97,027 - $107,059

    Job Overview:As a skilled workforce coordinator, you will play a vital role in orchestrating the planning and deployment of personnel across various operational units.The key responsibilities of this role include:Strategic Workforce Planning: Designing and implementing rosters to meet operational requirements, identifying potential shortfalls and developing...

  • Workforce Coordinator

    3 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Join to apply for the Workforce Coordinator role at Swissport2 days ago Be among the first 25 applicantsJoin to apply for the Workforce Coordinator role at SwissportOverviewAre you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger...

  • Roster Coordinator

    8 hours ago

    Sydney, New South Wales, Australia beBeeResource Full time $97,327 - $107,059

    Job OverviewWe are seeking a skilled and experienced professional to coordinate the forward planning of rosters and operational deployments. This is an exciting opportunity for a strategic thinker who can proactively identify and address resource shortfalls.The successful candidate will have a minimum of 3 years' experience in an operation/rostering...

  • Workforce Coordinator

    3 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Job DescriptionJoin us in providing staffing solutions that support hospitals and clinics by placing skilled nurses where they're needed most, ensuring high-quality patient care across the healthcare sector.Workforce Coordinator / Shift SchedulerJoin us in providing staffing solutions that support facilities and community care clients by allocating skilled...

  • After Hours Rostering Coordinator

    3 weeks ago

    Sydney, New South Wales, Australia Catholic Healthcare Limited Full time

    After Hours Rostering Coordinator - Residential Aged CarePosted Sunday 20 July 2025 at 2:00 pmDiscover a career where care goes both waysBased in one of Catholic Healthcare's Residential Aged Care home sitesUp to 7 extra paid leave days per year + NFP Salary Packaging2 x New ongoing Permeant Part time opportunitiesExciting things are happening at Catholic...

  • Airport Workforce Coordinator

    1 day ago

    Sydney, New South Wales, Australia beBeeWorkforce Full time $101,050 - $118,500

    Dynamic Workforce SchedulerWe are seeking a dedicated team member to join our Operations Control Centre (OCC) team at Sydney Airport.This key role ensures we have the right people in the right place at the right time, adjusting schedules in real-time and planning workforce coverage up to 72 hours ahead based on live flight schedules and operational...

  • Senior Roster Manager

    2 days ago

    Sydney, New South Wales, Australia beBeeWorkforce Full time

    Job Role OverviewIRT is seeking a Workforce Planner to join its team on a permanent part-time basis. The role involves rostering and payroll processes across the Sydney region.The ideal candidate will possess previous experience in rostering or similar roles, along with post-secondary qualifications in business, commerce, human resources or equivalent...

  • Workforce Planner

    3 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    About IRTFounded in 1969, IRT's mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same.We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We're one of Australia's largest community-owned providers of independent living, aged care and home care. We're proud to...

  • Roster Coordinator

    1 day ago

    Sydney, New South Wales, Australia beBeeScheduling Full time

    Job Description:We are seeking an experienced Roster Coordinator to join our team. The successful candidate will be responsible for providing scheduling services to all areas, ensuring client and staff schedules are managed efficiently and effectively.The Roster Coordinator will work closely with the centralised support team to maintain up-to-date data on...