Workforce Coordinator

4 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

Job Description

Join us in providing staffing solutions that support hospitals and clinics by placing skilled nurses where they're needed most, ensuring high-quality patient care across the healthcare sector.

Workforce Coordinator / Shift Scheduler

Join us in providing staffing solutions that support facilities and community care clients by allocating skilled nurses into shifts where they're needed most, ensuring high-quality patient care across the healthcare sector.

What you'll be doing

  • Coordinating daily rosters and scheduling skilled nurses into facilities and community shifts across Sydney NSW
  • Quickly filling urgent shifts by proactively engaging with new and existing staff
  • Staying in touch with our nursing workforce to understand their availability, skills, and preferences
  • Building strong relationships with our clients for a proactive approach, so you know what they need before they ask
  • Using our workforce software platform to track fill rates, forecast gaps, and keep data clean
  • Delivering top-tier customer service via phone, email, and chat, every single time
  • Full-time flexible hybrid role (up to 2 days WFH) – near Town Hall Station
  • Monday to Friday, supportive team, training, and incentives/bonuses

About you

  • Strong aged care experience, combined with customer service and relationship management skills gained from working in commercial call centres, sales, or recruitment environments
  • Proven experience in rostering, scheduling, contact centre, recruitment, or high-volume customer service
  • Exceptional written and verbal communication skills. Confident, clear communicator who enjoys picking up the phone
  • Positive attitude and ability to work in a fast-paced environment
  • Initiative and ability to work independently or as part of a supportive team
  • Natural problem-solver who thrives when busy and priorities change
  • Any understanding of the healthcare, nursing, or aged care sectors will be an advantage

What's in it for you

  • Monday–Friday only – no weekend work
  • Hybrid setup: primarily office-based, with the option to work from home up to two days a week (flexibility after initial onboarding)
  • An incentive bonus structure
  • Join a national market leader committed to delivering results, diversity, and genuine career pathways

To make a meaningful impact on the lives of those in your care, apply for a role with us today. If you have any questions, please contact Renata Lage at

At HCA, we are committed to embracing diversity and providing a safe working environment.

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