Front Office Attendant

2 days ago

Sydney, New South Wales, Australia Nrma Motoring & Services Full time

**Are you 100% customer focused and driven to provide top notch guest experiences?**

**Do you have a positive attitude, vibrant customer service skills and the ability to work as part of a dynamic front office team?**

NRMA Parks and Resorts is a wholly-owned subsidiary of the NRMA - keeping people moving for 100 years. Our expanding portfolio of owned and managed holiday parks currently features 49 holiday parks and resorts in iconic tourism locations around Australia.

Take a career road trip with us at NRMA Sydney Lakeside Holiday Park
- Base yourself in North Narrabeen, just 90-minutes from the city of Sydney.
- An opportunity to work at Sydney's only waterfront holiday resort.
- Work with a small, likeminded team to surprise and delight our guests.

As the Front Office Attendant, you will be the first point of contact for our guests. You will ensure the highest possible standards of efficiency and professionalism in Front Office and Guest Services. You will also have a level of physical ability is required as you will complete 'pre-arrival checks', which involves substantial walking across our large property and there will be a requirement to assist in carrying out touch up/refreshers of housekeeping duties. You will also have an exciting opportunity to work accross and assist in our fun Activities Department

**Our boxes to Tick**:

- **Outstanding customer service** skills and be well presented, with a friendly and welcoming demeanour
- **Passionate** about everything you do** **with a drive to be the best you can and drive the team
- **Team-oriented** with a "lead from the front" kind of mentality
- **Great problem-solving skills** and the ability to multitask, supporting your team and guests
- **Experience** in the hospitality industry will be highly regarded
- Park Management system experience (Newbook and/or RMS preferred)
- Outgoing bubbly personality

Reception is open daily from 8am - 7pm and shifts are split across the team and scheduled according to demand.

For example some variations include 8am-2:30pm, 8am-4pm, 9-5pm, 10-6pm, 11am-7pm, 1pm-7pm

We require flexibility to be rostered across a fortnight, with the potential to be rostered for a variety of shifts 3-4 days per week inclusive of Weekends and Public Holidays.

**The Perks**
- NRMA Group Benefits
- Great team culture
- Accommodation discounts to all Park locations across Australia
- Recognition and Development programs

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