
Workforce Planning Officer
5 days ago
**Some of your responsibilities will include**: - Provide advice and information to stakeholders on rostering plans to ensure their understanding of inputs and future or projected recommendations to support wellinformedoperational decisions. Assist the Workforce Planning team to develop accurate and timely short
- and long-term resource plans, including schedules and rosters, using forecast data and available resources. Additionally, make recommendations about possible options to ensure business objectives are met. Assist staff in-person and remotely with basic (level one) service desk support and manage equipment inventory using an asset management register. Use independent judgement to conduct moderately complex routine reporting analysis, identify operational trends and exceptions, and prepare reports highlighting key variances from individual business unit performance targets. Collaborate effectively with the team to achieve shared goals and objectives.
**Requirements of the role**: - Background in customer service, administration or operational support roles. Ability to analyse data and generate reports. Strong communication, problem-solving and organisational skills. Ability to provide basic technical support to frontline staff, and a proactive approach to identify and escalate staffing or operational risks. Experience in workforce management, forecasting or resource planning would be well regarded. Knowledge of Genesys Cloud would be highly advantageous.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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Principal Workforce Planning Officer
5 days ago
Brisbane, Queensland, Australia Queensland Health Full timeThe role As the Principal Workforce Planning Officer, you will contribute to supporting state-wide operational and strategic workforce planning tools including the WorkMAPP workforce planning software. The WM program aims to provide a unified, effective, and efficient workforce management and planning tool, supported by a consistent workforce planning...
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Principal Workforce Planning Officer
5 days ago
Brisbane, Queensland, Australia Queensland Health Full timeThe roleThis role will provie expert quality assurance and support for Queensland Health's (QH) strategic workforce planning framework by offering guidance on technical, data, business procedures, and workforce planning methodologies. Key responsibilities include responding to enquiries, assisting the Manager, Workforce Planningin coordinating team efforts...
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Workforce Planning Specialist
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Workforce Planning
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Brisbane, Queensland, Australia Downer Group Full time**Who We Are**Downer is the leading provider of integrated services in Australia and New Zealand. Our Industrial & Energy business provides end-to-end facilities management and asset lifecycle support services for Australia's critical economic infrastructure. Operating across the future energy, power generation, oil and gas and industrial sectors, we work...
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Strategic Workforce Planning
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Brisbane, Queensland, Australia Boeing Riv Site Full time**About the organisation**_(who we are)_**Boeing Defence Australia (BDA) is shaping the future of aerospace and delivering cutting edge technology to the forefront of Australian Defence Force capability. We are leaders in the Defence Industry, proactively solving challenges posed by our complex and ever-changing Defence landscape.Joining us is a chance to...
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Workforce Planning Specialist
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Brisbane, Queensland, Australia beBeeResource Full timeWorkforce Planning SpecialistAre you passionate about strategic scheduling and operational excellence? Join our team as a Workforce Planning Specialist to support our operations through effective planning solutions.Job Description:We are seeking a highly skilled Workforce Planning Specialist to develop and manage resource schedules that meet service level...
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Strategic Workforce Planning
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Brisbane, Queensland, Australia Boeing Full timeAt Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.- Location:- Brisbane- Category:- Business Support- Position Type:- Permanent- Job Reference:- BOE/1846488-...
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Workforce Planning
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Brisbane, Queensland, Australia Transport And Main Roads Full time**Some of your responsibilities will include**: - Manage the technologies and systems within Customer Services Branch (CSB) to facilitate high-volume, multi-channel customer interactions. Execute workforce planning strategies to optimise employee availability to meet customer demand while balancing business and employee needs. Lead, coach and develop a team...
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Manager Workforce Planning
5 days ago
Brisbane, Queensland, Australia Queensland Government Full timeOverviewThe Manager, Workforce Planning is a key role within the region and reports directly to the Executive Manager, Business Services. The role is responsible for the planning and coordination of rostering for the region and will work closely with other senior managers to align QAS and government strategies and systems to business requirements. The role...
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Strategic Workforce Planning Specialist
4 days ago
Brisbane, Queensland, Australia beBeeWorkforce Full time $15,990Workforce planning involves strategically allocating resources to maximize efficiency and coverage across multiple service lines. This role will collaborate with the workforce planning team to develop, distribute, and maintain effective and sustainable employee rosters.The ideal candidate will have extensive experience in workforce planning, particularly...