Practice Manager

Early Start Australia is one of the country's largest private providers of evidence based, intervention and therapy services for children and families.

We are looking for a talented leader to join us and manage a multidisciplinary team based at our Launceston Clinic.

If you are looking for the ownership to build and run a practice with a strong team who make a real difference in the lives of children, then this role could be for you.

Join an organisation that prides itself in providing best practice, evidence-based therapy where you will have
- The support of an experienced leadership team who are ready to set you up for success
- A generous salary and access to uncapped bonus structure
- Accountability to run your own practice with the backing and support of a national organisation
- Administration teams who take care of booking appointments, invoicing and managing NDIS changes.
- Fantastic training and development and career progression.

**What we're about**:
Early Start Australia is a growing, national, multidisciplinary organisation committed to delivering evidence-based early intervention and therapy services to children and their families. We employ people who are smart, experienced, empathetic, driven by the desire to help children and like to have some fun. We offer financial security and the benefits that come with being backed by a national company, while placing significant value on building fantastic team culture and environment at our individual clinic.

**About the role**:
In this critical role, you will take full accountability to build a multidisciplinary, high functioning, collaborative team who deliver fun, engaging and meaningful therapy to children and their families. Backed by a highly supportive ESA Corporate team, you will be responsible for all aspects of the business:

- Manage the day-to-day operations of the practice - able to step in, triage and manage the changing requirements on any given day eg rescheduling clients; responding to feedback and complaints; conducting team meetings; managing the budget etc.
- Financial acumen with the ability to analyse financial reports and implement solutions to drive strong performance
- Drive practice performance to meet and exceed business requirements and KPIs, such as client satisfaction; staff satisfaction; billable hours
- Understand, establish and build a strong client base and network of referrers
- Lead a team of (up to 10) therapists, allied health assistants and administration support
- Maintain a level of your own therapy case load
- Support and implement the agreed ESA organisational and practice strategies and operating standards
- Contribute to the development of organisational strategy and best practice

**About you**:

- As an experienced manager of allied health teams, you will use your infectious enthusiasm and love for what you do to support, mentor and develop a team of multidisciplinary therapists and recent graduates
- Able to work autonomously and make decisions, you will be a skilled leader with strength and resilience to manage the complexity of multiple, and often competing tasks and priorities, along with exceptional communication skills to guide your team through change and growth
- Ideally you have worked in a commercial environment - familiar and comfortable with building a client base and working to KPIs
- Experience in working with children and/or people with disability.
- You will have the appropriate professional registrations, Working with children check, National Police check, First Aid, Driver's Licence & NDIS Worker Screening Check
- Most importantly - You are up for a challenge - you want to be part of something big and with the opportunity to shape and influence the future of Early Start Australia.