Senior Practice Manager

Are you an experienced Senior Case Manager who wants tomake a real difference to the lives of people living in ourTasmanian community?

Anglicare Tasmania is seeking a permanent, full-timeSenior Case Manager (Senior Practice Manager) based inLaunceston.

About the Role:

As Senior Case Manager, you will provide leadership,guidance and oversight to staff within our Front Door services(Connection Coaches and Housing Connect After Hours Service).

You will:

• Lead, mentor and support case management staff to ensureconsistent, evidence-based practice.
• Monitor and strengthen service delivery, ensuring practicecoherency and fidelity to the Housing Connect model.
• Oversee case allocation, workflow management, and clientsupport pathways.
• Collaborate with senior colleagues and external partners toensure seamless, client-centred service delivery.
• Provide high-level advice on practice and service design,with a focus on innovation and continuous improvement.

This role is both strategic and hands-on, balancing casepractice leadership with organisational accountability, includingreporting, performance outcomes, and maintaining high standards ofservice to the community.

The successful applicant will possess demonstrablecompetency, knowledge, understanding and/or skills in the followingareas:

• High level demonstrated understanding and application ofevidence-based service design into practice.
• Demonstrated experience in building, inspiring and leadingteams including monitoring team performance.
• Demonstrated experience in providing a high level of adviceon a range of practice and service delivery issues,particularly in relation to evidence-based practice.
• Demonstrated experience with practice development anddocumentation.
• Demonstrated ability to work in collaboration with amultidisciplinary team to facilitate the translation ofknowledge into practice and service objectives.
• Understanding of relevant theoretical and conceptualframeworks and commitment to the values and ideals ofcapabilities and Advantaged Thinking practice approaches.
• High-level written and verbal communication andinterpersonal skills to build effective relationships with abroad range of stakeholders in accordance with the HousingConnect 2.0 model, design principles and practices.
• Well-developed organisational and time management skillswith the ability to plan and prioritise work and meetdeadlines.
• Tertiary qualifications relevant to the position orextensive experience and lesser qualifications deemedequivalent.

What we offer you:

• an attractive salary of $111,505.68 to $116,425.92
• not-for-profit salary packaging available that can increaseyour take home pay
• a 7% Graduate Loading payable where you hold a degree in arelevant discipline;
• a friendly and supportive work environment.

The Position Description can be found below.

For further information about this position please contactSamantha Drotsky, Front Door Manager – Housing Connect on or - during business hours.

The successful applicant will be requiredto:

• provide a current Tasmanian Working with Vulnerable PeopleRegistration (employment/volunteer category) including NDISWorker Screening Check
• present an unsupervised contact with children or vulnerablepeople type National Police Check (no older than 12months);
• provide an International Police Check if you have residedfor 12 months or more outside of Australia after the age of16;
• provide a satisfactory Anglicare assessed medical:
• provide a current provisional or full Australian DriverLicence.

On commencement the successful applicant will be required toundertake our structured Safeguarding Children Trainingprogram.

APPLICATIONS CLOSE: MONDAY,15thSeptember 2025, by 6pm.

This position is available for an immediate start andapplications will be shortlisted upon receipt.

If you are interested in joining our team, please click on the'APPLY' link below to commence yourapplication. You will be required to submit an up to date resumeand cover letter which outlines your relevant skills for the roleand addresses the demonstrated competencies.

PLEASE NOTE: Other vacancies that may arise in the near futuremay also be filled from this selection process.

Anglicare Tasmania is committed to the safeguarding of childrenand vulnerable people. All applicants applying for positions withAnglicare Tasmania must undergo screening processes prior to asuccessful appointment.

Anglicare Tasmania is an Equal Opportunity (EEO) employer andwelcomes applications from people from Aboriginal and Torres StraitIslanders (ATSI), Culturally and Linguistically Diverse (CALD)backgrounds and LGBTIQ+ communities.

Anglicare Tasmania is committed to providing an inclusiveand respectful work environment where all people are valued andhave equal access to opportunities to reach their fullpotential.