Administration & Reporting Officer Headspace

**About us**:
We're leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition - it's a name that's purposeful and shows awareness of the important role we play in the recovery journey.

As we embark on the next stage of our journey, join us to make a difference. We're here to Stride.

**Our Service**:
headspace Centres act as a one-stop-shop for young people who need help with mental health, physical health, alcohol and other drugs and/or work and study support.

**On offer**:

- Based in Meadowbrook
- Part-time (0.8FTE) & Permanent
- Paying on HPSS SSE Award Level 9 plus Super
- Leave loading at 17.5%
- Salary Packaging options (up to $15,899 tax free)
- Meals and entertainment allowance of up to $2,650
- Stride Rewards - access to discounts from 100s of retailers (fashion, food and fitness)
- Paid Parental leave
- Supportive team environment
- Excellent training and development
- One paid wellbeing leave day per year
- Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time)

**Role overview**:
Provide program support to the headspace by Stride's Operations Manager by supporting administrative, reporting and IPS (Individual Placement & Support) team functions. Overall, the role undertakes a wide range of tasks that support these teams to focus on quality administrative and reporting functions which supports high quality service provision to the young people, their families, service providers and the community. Including but not limited to:

- Provide secretarial support in preparing agendas and completing minutes for a variety of meetings, including but not limited to the weekly IPS Team Meeting, monthly Senior Management Meeting & headspace by Stride Service Governance Committee and quarterly Consortium meetings for the 5 QLD headspace centres.
- Complete monthly audits of data set completion across a variety of programs and databases
- Assist in data input /reporting for program reports
- Support teams with event coordination, planning and implementation as required

**Requirements**:

- Ideally a Cert III in Business Administration or similar qualification
- At least 2 years experience in a similar Administration role
- Organisation and time management skills
- Attention to detail, great organisational skills and drive to work autonomously
- Ability to communicate effectively with a diverse group of people across all levels of the organisation and youth
- Experience with reporting and data management
- Well-developed customer service skills, including the ability to maintain enthusiasm and motivation when dealing with clients
- Excellent communication skills both written and verbal
- Understanding of rights to privacy and confidentiality
- Demonstrated understanding of teamwork and the importance of providing a quality service
- Proficient with Microsoft Office suite of programs (must be proficient with excel)
- Must be eligible to apply/currently hold a Blue Card
- Has a current unencumbered QLD driver's license

Vaccination against COVID-19 is a requirement for all positions and is in accordance with Stride policy. As part of the recruitment process Stride requests evidence of vaccination status (in accordance with privacy principles) to ensure compliance with this policy requirement.

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

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