Cx Engagement Officer

2 weeks ago

Sydney, New South Wales, Australia Beaumont People Full time

Full-time permanent role.
- Hybrid working arrangements with central location.
- Generous salary package.

Beaumont People are proud to be partnering with a highly regarded University with a global presence. Renowned for their innovation and respected academic achievements, they are seeking a Customer Experience Engagement Officer to join the Advancement Unit within their Sydney campus.

**This is a rare opportunity for an Events and Projects professional with a passion for stakeholder engagement to assist in achieving strategic objectives associated with alumni and donor engagement and delivering key Advancement projects.**
- **FT Permanent opportunity.**:

- **Unparalleled learning and development opportunities.**:

- **Generous salary and opportunities for international travel.**

**The Opportunity**:
As the Customer Experience Engagement Officer, you will be responsible for:

- Coordinating innovative digital and in-person fundraising experiences to engage stakeholders throughout the alumni journey.
- Create communication plans and promotional materials to target audiences.
- Oversee logistics, vendor communication, and project and event administration.
- Prepare comprehensive project briefings for Senior Management.
- Assemble strategic guest lists and registrations.

**About You**:
To be successful as the Customer Experience Engagement Officer, you will need:

- 5 years' experience in delivering experiential events.
- Ability to plan, execute, and coordinate experiential projects.
- Strong project management and organisational skills.
- Proficiency in setting and managing timelines, budgets, and resources.

This is a lucrative opportunity to contribute to the strategic and operational activities of the University. Work within a high-performing, inclusive and welcoming team with renowned academics and senior leadership.

  • Head of CX, Digital Transformation and Customer Engagement

    1 week ago

    Sydney, New South Wales, Australia Sharp & Carter Sales and Marketing Full time $280,000 per year

    Own all CX, Digital Transformation & Customer Engagement activities with this Leading B2C Services BrandLead and mentor a big team across CX and Digital Transformation objectivesMake a huge company-wide impact | Culture of growth | $280,000 Inc Super | CBDAbout the RoleThis is a truly unique Head of CX, Digital Transformation and Customer Engagement...

  • Cx Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Sarah Cockell Consulting Full time

    Oversee all customer touchpoints and communications- Work closely with the CX Director to develop customer strategies- At least two years experience in a senior Customer Service or CX role is essentialYou'll be an integral part of a large automotive retail company with a true commitment to superior customer service running through the organisation. As...

  • Head of CX, Digital Transformion and Customer Engagement

    1 week ago

    Sydney, New South Wales, Australia at Full time

    OverviewHead of CX, Digital Transformation and Customer Engagement for a leading B2C services brand. This role focuses on driving acquisition, retention, engagement and reducing churn by delivering world-class CX and customer engagement experiences.ResponsibilitiesDevelop and execute the entire CX and customer engagement strategy in collaboration with key...

  • Head of CX, Digital Transformion and Customer Engagement

    1 week ago

    Sydney, New South Wales, Australia at Full time

    OverviewHead of CX, Digital Transformation and Customer Engagement for a leading B2C services brand. This role focuses on driving acquisition, retention, engagement and reducing churn by delivering world-class CX and customer engagement experiences.ResponsibilitiesDevelop and execute the entire CX and customer engagement strategy in collaboration with key...

  • Digital CX

    1 week ago

    Sydney, New South Wales, Australia Salt Full time

    OverviewDigital CX & Marketing Analyst - Customer Insights at Salt. This role supports the marketing and CX teams by enhancing the customer journey and forming customer insights. The successful candidate will be analytical, detail-oriented, and capable of transforming data into actionable insights.Key ResponsibilitiesCollect, analyse, and interpret customer...

  • Digital CX

    1 week ago

    Sydney, New South Wales, Australia Salt Full time

    OverviewDigital CX & Marketing Analyst - Customer Insights at Salt. This role supports the marketing and CX teams by enhancing the customer journey and forming customer insights. The successful candidate will be analytical, detail-oriented, and capable of transforming data into actionable insights.Key ResponsibilitiesCollect, analyse, and interpret customer...

  • Cx Researcher

    2 weeks ago

    Sydney, New South Wales, Australia Resmed Full time

    **Let's **talk about the teamJoin a new and emerging Experience Insights function (under Customer Experience) as a CX Researcher (Consumer Insights). In this role, you will lead our efforts to better understand our consumers' needs, represent the VOC to the business and own VOC consumer reporting and scorecards.**Let's **talk about the role**P **roduct Team...

  • Digital CX

    2 weeks ago

    Sydney, New South Wales, Australia Salt Full time $104,000 - $130,878 per year

    Salt Search has partnered with a globally recognised and award-winning company at the forefront of a digital transformation, offering innovative financial & fintech solutions. This is a unique role established for their organisation where you will be part of supporting the marketing and CX teams by enhancing the customer journey and forming customer...

  • Cx Designer

    2 weeks ago

    Sydney, New South Wales, Australia Zurich Insurance Full time

    **A new adventure awaits**How does 5 weeks leave per year, an impactful career that you'll truly love, and working for a great organisation that empowers wellbeing sound like to you?At Zurich we're on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the...

  • Channel CX Expert

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCxLeader Full time $120,000 - $157,500

    CX Channel LeaderAbout This RoleWe are seeking a seasoned CX leader to develop a regional strategy that includes managing focus partners, recruiting new partners, and growing indirect sales revenue.This role involves building business plans with focus partners and growth partners to drive adoption of our CX portfolio.The successful candidate will execute...