Intake Coordinator

1 week ago

Toowoomba, Queensland, Australia Mclean Care Full time

Are you a customer service superstar? Are you looking to make a change to a more administrative function? Please read on.

Reporting to the Service Delivery Manager the Intake Coordinator provides a centralised point of entry for referrals and is responsible for the intake of all program referrals and initial completion of coordination paperwork, in consultation with Community Managers, and Care Coordinators. This role is pivotal in providing a personalised service and building effective working relationships with both internal and external clients. You will have a key role in liaising with staff, consumers and their families.

Essential Skills
- Demonstrated organisational skills and experience working in a demanding customer service environment
- Well-developed communication skills including effective verbal, electronic and written skills
- Advanced computer literacy with experience in client/data management systems
- Ability to prioritise and organise tasks with competing demands
- Team player with the ability to work independently in a busy environment
- Displays a commitment to quality client service, values the supplying of accurate and timely information and relates to people from diverse backgrounds.
- Commitment to embrace, model and work within the core values of McLean Care Ltd.

Knowledge
- Demonstrated knowledge coupled with practical skills of operating within a busy office environment working with multidisciplinary teams.

Experience
- Previous experience working with older people and people with a disability and/or knowledge of Consumer Directed Care and Home Care Guidelines
- Experience working with electronic rostering systems

**Qualifications**:

- Current unencumbered Driver's Licence

Desirable
- Certificate III in Business Administration or equivalent qualification or equivalent experience

Take advantage of an attractive salary, PLUS super and additional benefits including:

- Salary packaging (up to $15,900 net) to increase your take home pay;
- Novated leasing;
- An unrivaled culture of care and support

**If you have a passion to make a difference to people's lives, and a desire to contribute to your community then come and join the award winning, enthusiastic team at McLean Care Community.

  • Intake Services Coordinator

    2 weeks ago

    Toowoomba, Queensland, Australia beBeeConfidentiality Full time $66,000 - $83,000

    Job Title: Intake Services CoordinatorWe are seeking a dedicated and full-time Intake Services Coordinator to join our team in Toowoomba or Ipswich.This client-facing role requires a client-centred approach and commitment to delivering high-quality services to vulnerable people. The successful candidate will provide information about our services, gather...

  • Intake Coordinator

    2 weeks ago

    Toowoomba, Queensland, Australia Mclean Care Full time

    **About Us**:At McLean Care, we are passionate about providing high-quality services that make a real difference in people's lives. We are looking for an enthusiastic and compassionate **Casual Intake Officer** to join our Home and Community Care team. This is a great opportunity to contribute to the well-being of the community, while being part of an...

  • Intake Officer

    2 weeks ago

    Toowoomba, Queensland, Australia CPL - Choice, Passion, Life Full time $60,000 - $80,000 per year

    Mylestones has been part of CPL; Choice, Passion and Life for 24 years supporting thousands of people reach their potential and find a job they love. We know that with the right support there is no limit to what people with disability can achieve, especially when it comes to employment As our Intake Officer, you'll be joining our friendly and supportive...

  • Intake Officer

    6 days ago

    Toowoomba, Queensland, Australia Cpl - Choice, Passion, Life Full time

    Work with an organisation that mirrors your values- $70,905 + Packaging up to $15,900 of your salary tax-free.- Use your networking skills to create a more inclusive workplaceMylestones has been part of CPL; Choice, Passion and Life for 24 years **supporting thousands of people reach their potential and find a job they love**. We know that with the right...

  • Client Intake and Rostering Assistant

    2 weeks ago

    Toowoomba, Queensland, Australia Blue Iris Support Services Pty Ltd Full time $45,000 - $60,000 per year

    The Client Intake and Rostering Assistant is responsible for assisting the intake of new clients to a disability support service and rostering of current support workers.This role involves gathering relevant information, evaluating client needs, and ensuring that individuals are directed to appropriate services and resources. The Client Intake and Rostering...

  • Career Pathways Coordinator

    2 weeks ago

    Toowoomba, Queensland, Australia beBeeEmployment Full time $64,999 - $84,999

    People with disabilities have limitless potential, and the right support can unlock their full capabilities.This is a dynamic and busy role within our friendly and supportive team in Toowoomba. Your primary responsibility will be coordinating and completing participant intakes within designated Employment Service Areas. This will involve providing people...

  • Service Delivery Coordinator

    2 weeks ago

    Toowoomba, Queensland, Australia beBeeAdministrative Full time $58,629 - $87,655

    Job DescriptionThe Case Support Worker plays a vital role in the Regional Intake Service, providing administrative and client support to facilitate the delivery of intake and assessment services.Key duties and responsibilities include:Providing assistance to staff to ensure service delivery aligns with departmental policies and objectives.Adhering to...

  • Program Referral Specialist

    2 weeks ago

    Toowoomba, Queensland, Australia beBeeCare Full time $38,488 - $45,198

    Job OverviewWe are seeking a highly skilled and organized individual to fill the role of Intake Coordinator.About the RoleThe Intake Coordinator will serve as a centralized point of entry for all program referrals, managing and processing referrals across various geographical areas. This role is critical in ensuring accurate and timely service delivery, as...

  • Senior Care Coordinator

    2 weeks ago

    Toowoomba, Queensland, Australia beBeeClient Liaison Full time $45,000 - $72,000

    Client LiaisonThe Client Liaison role is pivotal in delivering exceptional care services to our clients.This involves conducting thorough client intake assessments and crafting personalized care plans that cater to their unique needs.Ongoing review and adjustment of these plans ensure seamless transitions as clients' requirements evolve.Prompt completion of...

  • Customer Support Specialist

    2 weeks ago

    Toowoomba, Queensland, Australia beBeeEngagement Full time $45,000 - $60,000

    Job Title:Client Service CoordinatorRole Overview:We are seeking a highly skilled and compassionate Client Service Coordinator to provide quality service to vulnerable people. This is a busy, client-facing position that requires strong customer focus.Key Responsibilities:Greet clients and visitors, answer phone calls, and refer inquiries as neededProvide...