Service Delivery Coordinator
2 days ago
The Case Support Worker plays a vital role in the Regional Intake Service, providing administrative and client support to facilitate the delivery of intake and assessment services.
Key duties and responsibilities include:
- Providing assistance to staff to ensure service delivery aligns with departmental policies and objectives.
- Adhering to guidelines and implementing processes relating to records management, finance and administrative policies.
- Offering culturally appropriate support to children, families and stakeholders, including referrals, information provision, advocacy and consultation.
- Consulting and liaising with relevant stakeholders to support casework that achieves positive outcomes for children and families.
- Participating effectively as a team member and collaborating with a multidisciplinary team.
- Maintaining accessible and clear case records consistent with departmental requirements.
- Collating information and updating relevant databases to support business unit functions.
- Developing and maintaining knowledge relevant to the role and participating in learning and development processes.
Benefits of this role:
- Applications will remain current for 12 months.
- This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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