Account Manager

2 weeks ago


Melbourne, Victoria, Australia Tpg Telecom Full time

Hybrid working arrangement, mix of working from home and the office
- Exciting time to join a top 100 ASX listed business with big goals
- Bring your boldness and stand out in an organisation that supports you to shine.

Account Managers play a pivotal role in advancing the Lebara and Vodafone brands by strategically identifying new business opportunities, nurturing existing relationships, and expanding market presence through the dynamic sale of telecommunication services and products. The team focuses on the formulation, implementation, and management of strategic business plans for TPG's customer accounts, with the goal of achieving sales targets and company revenue objectives.

**Responsibilities**

We are a dynamic business; this brings new opportunities for our people and customers. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves.
- Develop and execute strategic business plans for key accounts to enhance sales performance and meet revenue objectives.
- Champion a robust sales cadence process that fosters continuous growth across the channel.
- Deliver persuasive and well-structured product and service propositions, highlighting TPG Telecom's unique value propositions.
- Propose mutually beneficial solutions that enhance sales conversion and expand revenue streams for the organization.
- Develop a deep understanding of key account challenges and opportunities, positioning TPG as a crucial partner in their present and future success.
- Strategically identify and develop new business opportunities to expand account portfolio and optimise sales performance.
- Leverage advanced data analytics to perform comprehensive market analysis, identifying trends and growth opportunities in strategic markets.
- Utilise effective interpersonal skills, adept problem-solving abilities and conviction in sales pitch to convey confidence in products and services being promoted.
- Regularly engage with key accounts through well-planned roadmaps, ensuring a strong market presence whilst nurturing positive relationships with stakeholders.
- Positively influence Vodafone and Lebara's brand image by effectively addressing and resolving customer issues and concerns, ensuring high levels of customer satisfaction through a focus on continuous improvement.
- Effectively market TPG telecom assets to heighten brand awareness in the market whilst enhancing brand consideration.
- Ensure adherence to company compliance standards, proactively identifying and addressing areas for improvement.

**What we are looking for**
- Contemporary Leadership: proven ability to build and maintain strong sales performance.
- Effective Communication: demonstrated ability to communicate in a way that is thoughtful, confident, respectful and with integrity.
- Strategic planning: demonstrated ability to analyse data/trends and develop strategic plans to enhance revenue outcomes.
- True Partnership: demonstrated ability to build and maintain genuine relationships with key stakeholders to achieve mutually beneficial outcomes.
- Innovation and Drive: demonstrated innovation, agility and delivery of customer focused outcomes in a fast-paced environment.
- Contribution to workplace equity and diversity that enriches our culture of innovation, respect and inclusion.

**What's in it for you?**
- Flexible hybrid way of working (from home and office)
- 'Stay Connected Mobile' - Access to a free mobile plan
- 'Stay Connected NBN' - Access to a free NBN 100 plan
- 'Your Leave' - an additional 4 days of leave to be used whenever you like - every year
- Access to TPG Learning Hub platform and internal development opportunities
- Access to Corporate Partner Discounts
- TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo._
- Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes._

LI-Hybrid #LI-LO1 IND2



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