Roster Coordinator

3 days ago

Sydney, New South Wales, Australia Catering Hq Full time

Catering HQ is seeking a talented and committed professional to join our growing team as a Full Time Roster Coordinator.
This role will take charge of our rostering for Front of House, Back of House and Administration teams across our company, we are after someone strategically focused to drive business results.
THE BRAND Catering HQ is a family run company that was established in 1996.
We currently have 13 fabulous venues across Sydney.
We believe in striving for excellence at all times and pride ourselves on having an experienced and dedicated team who love their work and their work environment.
KEY DUTIESMatch skills to shifts, allocate staff based on operational needs, ability, and availability and accounting for last-minute changes.Build and optimise rosters monitoring labour cost vs budget and come up with solutionsCreate, manage and update schedules for all venues and event spacesAvoid risks by monitor availability, escalating gaps or overtime issues to the appropriate teams.Communicate updates promptly and clearly, working closely with Operations Manager, Executive Chef, Head of Sales and People & Culture, to keep services running smoothly.Monitoring attendance and leave, and flagging any issues or discrepancies with People & CultureProviding reporting and insights to management on staffing levels and trendsParticipate in continuous improvement initiatives, helping us refine our processes and enhance staff satisfaction and engagementEnsure time sheets are completed on time, with breaks, training, overtime and normal hours confirmed and accurateMaintain leave calendar to ensure we have the appropriate coverage for day to day operationsAssist with headcount reports and eliminating gaps staffing levelsKEY QUALITIESProven rostering expertise – 2+ years' experience in this role or a similar positionAward knowledge – Ability to interpret and apply the Award to ensure rosters remain fully compliant.Skilled in forecasting services to align with venue budgetExperience with Microsoft 365 (Teams, Word, Excel), and experience with rostering platform Employment Hero is preferredExceptional attention to detail, strong data entry skills, and the ability to manage multiple deadlines.Excellent communicator – Adept at resolving conflicts and matching staff availability to client needs.WHY JOIN US?
Discounts from our suppliers such as Vittoria CoffeeCareer ProgressionReward and recognition programInternal and external training opportunitiesAt Catering HQ, we are committed to creating a safe, inclusive, and collaborative environment.
We value our team and believe in fostering a sociable future - for our customers and for each other.
If you feel you possess these qualities and are interested in becoming part of the team, please apply.
Only shortlisted candidates will be contacted.

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