Student Support Officer

4 days ago

Brisbane, Queensland, Australia Charleston English Pty Ltd Full time

We are currently looking for a suitably qualified, energetic, caring, and passionate Student Support Officer to join our team.

**About This Role**:
The Student Support Officer provides initiative and proactive guidance to students over a range of areas including information on social, academic and personal issues with the view of assisting students to acclimatise to life and study in Australia.

You will be a multi-tasker, someone who can manage their workload in a fast-paced environment and above all a team player

**Responsibilities will include**:

- Provide exceptional customer service to students, staff and visitors.
- Provide assistance to individual students with support and welfare issues.
- Assist students to acclimatise themselves to their studies and life in Australia.
- Assist students with information regarding course progress, attendance requirements and accommodation issues.
- Design and implement relevant and meaningful extracurricular activities to enhance and enrich student's learning experience.
- Ensure all data-entry requirements are accurately and efficiently completed for all student administration.
- Maintain the reception desk to high standards and deal with students, staff and visitors in a friendly, courteous, sensitive and tactful manner.
- Demonstrated and relevant experience in a similar role and setting
- Exceptional communication skills, written and verbal
- Demonstrated customer service skills and experience
- Record management and data entry skills
- Intermediate Excel and Word skills, ability to generate reports
- Excellent attention to detail
- Exceptional time management skills
- Initiative and ability to undertake analysis tasks pertaining to student matters

**Desirable Criteria**:

- Formal qualification in Counselling and/or related relevant experience
- Working knowledge of the international education sector
- Knowledge of the Department of Home Affairs
- National Code 2018
- Experience in the ELICOS industry will be favourably received

Only shortlisted applicants will be contacted - no agencies please.

**Start Date: ASAP**

**Job Types**: Full-time, Part-time, Permanent, Casual, Graduate
Part-time hours: 38 per week

Schedule:

- Monday to Friday

**Job Types**: Full-time, Permanent, Graduate, Casual

Schedule:

- Monday to Friday

  • Reception Team Member, Purpose Built Student Accommodation

    6 days ago

    Brisbane, Queensland, Australia Student One Full time $40,000 - $80,000 per year

    Are you ready to work for an outstanding Student Accommodation Company?This is a unique and exciting opportunity to be part of a dynamic student accommodation team in Brisbane, Queensland, at STUDENT ONE. Don't miss this fantastic opportunity to join an energetic teamWe're looking for a full-time and casual (one of each) Reception Team Member, someone...

  • Student Support Officer

    4 days ago

    Brisbane, Queensland, Australia Education Full time

    **About Us**:Beaudesert State High School is an amazing school located in the beautiful Scenic Rim. We are a close knit community and strive for excellence in all we do. We are a relatively large and inclusive school. Our priorities are always supporting the students and staff, to be the best they can be.**Your Opportunity**:**As the Student Support Officer...

  • Student Support Officer

    4 days ago

    Brisbane, Queensland, Australia Qut (Queensland University Of Technology) Full time

    OverviewJoin to apply for the Student Support Officer (WIL) role at QUT (Queensland University of Technology).Position details Term: Fixed-term, full-time until 22 September 2026 Remuneration: $94,099 to $106,134 pa (HEW5) (inclusive of $79,514 to $89,685 salary pa, 17% superannuation and 17.5% recreation leave loading) Location: Kelvin Grove (hybrid option...

  • Student Support Officer

    3 days ago

    Brisbane, Queensland, Australia Techskill Academy Full time $70,000 - $120,000 per year

    Be the difference in a student's journey – from enrolment to graduation.We're looking for a Student Support Officer to join our operations team, working across two leading online RTOs – Techskill Academy (Building & Construction) and Open Education Academy (Business & Leadership).This is a full-time, office-based role in Brisbane, supporting students who...

  • Student Support Officer

    2 weeks ago

    Brisbane, Queensland, Australia QUT (Queensland University of Technology) Full time

    OverviewJoin to apply for the Student Support Officer (WIL) role at QUT (Queensland University of Technology).Position details Term: Fixed-term, full-time until 22 September 2026 Remuneration: $94,099 to $106,134 pa (HEW5) (inclusive of $79,514 to $89,685 salary pa, 17% superannuation and 17.5% recreation leave loading) Location: Kelvin Grove (hybrid...

  • Student Support Officer

    2 weeks ago

    Brisbane, Queensland, Australia QUT (Queensland University of Technology) Full time

    OverviewJoin to apply for the Student Support Officer (WIL) role at QUT (Queensland University of Technology).Position details Term: Fixed-term, full-time until 22 September 2026 Remuneration: $94,099 to $106,134 pa (HEW5) (inclusive of $79,514 to $89,685 salary pa, 17% superannuation and 17.5% recreation leave loading) Location: Kelvin Grove (hybrid...

  • Student Support Officer

    2 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Part-Time: 20 hours per week (Tue, Wed, Thu, Fri)Above Award salary with salary packaging to increase take-home pay.About UsEnterprise & Training Company Limited (ETC) is a leading not-for-profit provider in employment, training, and business services, operating for over 35 years across New South Wales and Queensland. We are innovative, progressive, and...

  • Student Support Officer

    4 days ago

    Brisbane, Queensland, Australia Queensland Government Full time

    Join us in creating positive pathways for young people and making a real impact in your communityAbout the Department of Education:Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation.Be part of an environment that respects professionalism and diversity, offers training...

  • Student Support Officer

    5 days ago

    Brisbane, Queensland, Australia Queensland Government Full time $70,000 - $120,000 per year

    *Join us in creating positive pathways for young people and making a real impact in your community About the Department of Education: Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers...

  • Student Support Officer

    6 days ago

    Brisbane, Queensland, Australia Enterprise & Training Company Limited Full time $60,000 - $80,000 per year

    Part-Time: 20 hours per week (Tue, Wed, Thur, Fri)Above Award salary with salary packaging to increase take home payHelp make a positive impact on peoples livesAbout UsEnterprise & Training Company Limited (ETC) is a leading not for profit provider in employment, training and business services, operating for over 35 years with a delivery footprint across...