Key Account Manager

1 week ago

Melbourne, Victoria, Australia Mccoll'S Transport Full time

As a result of business growth, our Commercial team is expanding We are looking for an experienced **Key Account Manager **for our Bulk Chemicals Division. The role is customer centric and requires frequent travel. This exciting opportunity is full-time and based in the Melbourne CBD.

As a **Key Account Manager**, you will oversee all aspects of your customer portfolio to strengthen strategic relationships and embed McColl's in its customers' operations. Working collaboratively with McColl's Senior Leadership, Finance and Operations divisions, you will drive operational excellence through contributing to value-added solutions to support long-term business growth.

**Joining our Commercial division, this role will entail but is not limited to**:

- Leading the growth and development of enduring customer relationships at all levels of the customer's organisation
- Building trusting and professional relationships with all stakeholders to ensure high levels of service and customer satisfaction are maintained;
- Achieving targets relating to the maximisation of revenue and improvements to gross margin profitability;
- Management of the Bulk Chemicals Division's customer contract portfolio;
- Providing commercial analysis, reporting and support to the Commercial team on insights into the division's financial performance, customer updates and business opportunities;
- Supporting the General Manager - Commercial in managing all key contractual relationships with business delivery partners to maximise commercial opportunities and increase market penetration.

**About you**

You will be passionate about Customer Relationship Management with outstanding interpersonal and organisational skills to deliver on the McColl's customer and business strategy.

**To be successful in this dynamic role you will have**:

- Demonstrated experience in a Key Account Management or Key Operational role;
- Strong commercial instincts with extensive experience in negotiating and managing contracts;
- Demonstrated experience managing complex business issues and planning needs;
- Excellent verbal and written communication skills;
- A high level of computer literacy and attention to detail
- Tertiary qualifications in Supply Chain, Commerce, Business or a related discipline;
- Preferred but not essential experience in the Chemicals and/or Logistics industries.

**About the offer**
- An attractive market competitive salary package;
- Interesting and challenging work, with a focus on commercial decision-making and adding value to the business;
- Professional development opportunities to enhance your career;
- On the job training to boost your industry knowledge;
- Ability to negotiate flexible working arrangements;
- Job security in a full-time position in an 'essential service' industry.

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